windows office download popup - is it legit?

would you trust the attached? how can we confirm It it is or not?

when I lock the win7 screen, I can still see the popup.. this happened overnight.. the computer was running all night.. throughout yesterday this popup was never seen.
error.png
LVL 5
25112Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

rindiCommented:
Open Windows updates, then make sure you have enabled microsoft updates, and then you should get your m$ office updates that way.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
David Johnson, CD, MVPOwnerCommented:
no points: you should only get windows updates using the control panel/ action center / windows updates and NEVER from a pop up in your browser. It is like a flag saying "Malware updates here, keep up to date and download it now"  :-> Infections freely given out.... get your's today
0
☠ MASQ ☠Commented:
Yes it's legit - it's a message sent through Microsoft Office "Click to Run"

http://office.microsoft.com/en-gb/starter-help/update-repair-or-uninstall-office-click-to-run-products-HA010382089.aspx

Click-to-Run updates aren't pushed through the normal Windows Update route.

Your cut & paste makes this look like it's in a browser window but this is actually a Notification Area pop-up from the bottom right of the screen.
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

25112Author Commented:
it is in the middle of the page....
error.png
0
25112Author Commented:
I ran MBAM and did not return anything...
MASQ, is it normal that you would see it even when you lock the machine?
0
☠ MASQ ☠Commented:
"it normal that you would see it even when you lock the machine?"
Yes - CTR runs as a background system service

If you want to disable it open one of your Office apps -   File>Help>Disable - updates then Office will stop nagging you, if nothing else it will link this pop-up with your Office install.
0
SunBowCommented:
> would you trust the attached?

No.
Later I may revise needs, local builds.
I have a version of Office, and it has 'English' and it starts and it runs.
This is not out of box, is unsolicited, and I have tried MS wares to give version level upgrades to Office, language upgrades, that cause numerous problems at later date.

I stick to manual update at time I control. Same for other products. I oppose titles "click to run".

If interested in such upgrade later, I might check around for reviews and to see if I've a separate computer available for test.

Have you checked in Control Panel to see if this is a product that you can uninstall, and is thus available for all these updates?

If it is an update, what is it updating? Anything that you need or use? Something requested? Who is supplying it? Who is certifying the content?

[If it ain't broke don't fix it department]:  You might want to search web for "Click2Run Configuration Failure" (About 44,400 results)

Ditto:   David Johnson, CD, MVP (above)
0
Spike99On-Site IT TechnicianCommented:
It's probably ok to run the update from that message or, if you don't trust it, you can manually run the update for Office Starter by doing this:
1.  In an Office program, click the File tab.
2.  Click Help, and then click Apply Updates.

That's from the MS page about Office Starter/Click to Run products:
http://office.microsoft.com/en-us/starter-help/update-repair-or-uninstall-office-click-to-run-products-HA010382089.aspx
0
SunBowCommented:
http://www.experts-exchange.com/Other/Lounge/Q_28500283.html

http://www.infoworld.com/t/microsoft-windows/microsoft-yanks-botched-black-tuesday-patches-kb-2982791-kb-2970228-kb-2975719-and-kb-2975331-248582?source=IFWNLE_nlt_daily_pm_2014-08-18#disqus_thread

Re:
1.  In an Office program, click the File tab.
2.  Click Help, and then click Apply Updates.

I have tried that on some products and it seems to do nothing - fo feedback of success or failure. Lack of info leads to lack of trust
0
SunBowCommented:
Thanks.
Timely.
I just got similar one:

Software Updater

A new version of Software Updater was found. Do you want to update?
0
SunBowCommented:
er, updater finds updater to update updater for updating..............
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 7

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.