Fibre Channel Adapter gone after update esx 5.1 to 5.5

After upgrading one of our esx hosts from 5.1 to 5.5 (update1, rollup 2) the server does not see the fibre channel adapter. looking at the back of the server, the FC Adapter is powered. Looking in the bios i see the FC Adapter, but Esx does not. I've checked if it's compatible with esx and it is. We already upgraded one server before and that went fine.

The server is a HP DL360 G6, with a HP StorageWorks FC2142 4Gb PCI-e (other servers that are still on 5.1 see the adapter as a LPe1150 4 GB Fibre Channel Host Adapter)
Lennart GiaccottoAdministratorAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Zephyr ICTCloud ArchitectCommented:
Hi, I don't think the HP DL360 G6 is still supported by VMware for ESXi 5.5, though that being said, the FC adapter should still work according to the compatibility guide.

Did you use the same iso/install media as the previous server? Is there a difference between servers (versions/brands)?
0
Lennart GiaccottoAdministratorAuthor Commented:
Hi There,

I don't see that the DL360 G6 is not supported anymore by VMWare, if so could you please post a link?

I've used the same iso for both machines. Both machines are identical. the iso is the default installation. (no hp brand)
0
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
This happens a lot, especially with FC adaptors, VMware drop them from the latest releases.

The HP ProLiant DL360 G6 is on the HCL for ESXi 5.5 and 5.5 U1.

see here

http://www.vmware.com/go/hcl

that's not the issue, support for the FC adaptor maybe dropped, check the HCL...

also you may need to add the driver....

Are you using the HP OEM version of VMware ESXi 5.5 or the download from VMware, it makes a big difference....

HP OEM version has all the drivers for HP, VMware does not, and you may need to add the driver.

HP ESXi 5.5 here....

http://h18004.www1.hp.com/products/servers/software/vmware/esxi-image.html

The FC adaptor is on the HCL....

this is the driver version...

lpfc820 version 8.2.3.1-127vmw

see here

http://vibsdepot.hp.com/hpq/recipes/
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

Zephyr ICTCloud ArchitectCommented:
Andrew is right, DL360G6 is still on the list, my bad ...  Sorry ...

It'll just be a driver issue like Andrew suggested.
0
Lennart GiaccottoAdministratorAuthor Commented:
Ok, i've installed a clean installation of the hp branded iso onto the same host. the installation was succesfull but the fc adapter still isnt visible. I'm still in Evaluation mode, but that shouldn't make a difference should it?

I've also checked the bios if it sees the fc card, and it does. It calls it a HP StorageWorks FC2142 4Gb PCI-e.
0
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
does your HP version contain driver...

lpfc820 version 8.2.3.1-127vmw
0
Lennart GiaccottoAdministratorAuthor Commented:
It's the latest version from HP, but how can i be sure?
0
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
check the included drivers, health status or hardware status, under the Host, Configuration

this is also the latest driver

https://my.vmware.com/web/vmware/details?downloadGroup=DT-ESXI55-EMULEX-LPFC-1022617&productId=353

for Lp11xxxxx
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Lennart GiaccottoAdministratorAuthor Commented:
If i look in the hp branded installation of esx i don't see it. i do see the Emulex lpfc 10.0..725.203, but if look to non hp branded installation of esx (the default installation), i do see it, but the version is a bit newer;

version lpfc820
0
Lennart GiaccottoAdministratorAuthor Commented:
After Manual installing the driver it showed up within esx :-)
0
Paul SolovyovskySenior IT AdvisorCommented:
don't forget to upgrade the firmware as well, there's been lots of issues if not upgrading firmware (not drivers) on the NICS and HBAs
0
Lennart GiaccottoAdministratorAuthor Commented:
Thanks for the tip! I've never done that before to be honoust. Is there a 'how to' available?
0
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Insert the latest HP Firmware DVDROM, BOOT the server from the DVD ROM and Follow the Wizard and Update ALL.
0
Lennart GiaccottoAdministratorAuthor Commented:
Ah right, could it be that of i Did that in the first place the fc adapter was visible? Cause i still don't understand how it was poasible for the first server to succeed and the second server to fail while they are identical and used the same installation. Only difference is that the first server was purchased and prepped a year later (give or take)
0
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Firmware can make a big difference....

difficult to tell, without comparing your servers specifications and details....

We always ensure, that the Server's Firmware is up to date, before we deploy the OS. (even an upgrade!)
0
Paul SolovyovskySenior IT AdvisorCommented:
We've had many issues with the G6 and G7s after 5.1 to 5.5 upgrades especially with the FC HBAs and 10GB NICs.  We baselined the issue by upgrading some hosts with new drivers and still had issue. After upgrading all firmware all the issues went away.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
VMware

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.