troubleshooting Question

No usb/wireless support for clean install w7

Avatar of Laurie Longman
Laurie LongmanFlag for Australia asked on
Microsoft Legacy OS
5 Comments2 Solutions482 ViewsLast Modified:
I have a new Asus Z97 Pro m/board and need to do another clean install of W7 after the first gave me some problems. I inserted the w7 dvd and after loading files arrived at the install Windows 7 screen. I pressed enter and nothing happened. I had no response from either the mouse or keyboard. I was not able to get any further with the installation. When I first installed W7 I had no problems at all, although when I went into the Bios it showed that I had partial usb support and that I would get full support later. I have also tried using a wireless setup with mouse and keyboard with the same results. Is this due to the fact that I have Usb 3.0? Could you please help.
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