Optimize Blackberry Device battery and avoid getting stuck

Hi,

Is there any BES policy settings i can configure to improve the BB device battery backup time and to avoid the BB devices getting stuck or full.

I have major issues with my BB device across the organization with complaints regarding the battery and device getting stuck.

We use both BES 7 and 10.
GulfITAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Scott ThomsonCommented:
Device getting "stuck" how?

You can prohibit Bluetooth and wireless. screen brightness..
0
KimputerCommented:
After a few years, you can just buy a new battery to "improve" the battery life. I said "improve" with quotes, because they already decreased in quality over the years. You actually just get back the performance of a new battery.
0
GulfITAuthor Commented:
is there any BES policy setting i can change to improve battery life or avoid BB getting stuck ?
0
Cloud Class® Course: Microsoft Office 2010

This course will introduce you to the interfaces and features of Microsoft Office 2010 Word, Excel, PowerPoint, Outlook, and Access. You will learn about the features that are shared between all products in the Office suite, as well as the new features that are product specific.

KimputerCommented:
Improve battery life as suggested by first poster (limit use of battery hungry stuff). The "avoid BB getting stuck" is really something you could clarify though, as I have no idea what that means (nor did the first poster).
0
GulfITAuthor Commented:
Stuck in the sense device not responding sometimes.
0
KimputerCommented:
Not really, could be anything. Could be a buggy BB OS, but also another app. If you have a two BB, both same OS, but one freezes (stuck), and one doesn't, you should compare the installed apps. If you uninstall the ones that are on the freezing BB and on the working BB, one by one, you might find out which app was responsible.

Even faster, if you have a spare BB, reset to factory defaults (full wipe). If that BB doesn't freeze, it's definitely an app causing this. Slowly install most used apps one by one (each day! don't install too quickly), and see when it starts freezing up on you.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Scott ThomsonCommented:
^ He's right.. its the only real way to tell.. also try setting the BB up with no email functionality for a day or so on one of the buggy ones.. it may be the network is trying to connect to BES server and its looping in its tries..

so if you find a buggy one disable emails for a day or so and see if it unbugs itself..
0
Danny ChildIT ManagerCommented:
I don't think there's much that can be done automatically to save battery life on BBs.  I've found mine runs noticiably hot if I use it as a Wifi hotspot, which therefore presumably canes the battery, so you could disable that too.  Usage in areas where there is weak signal strength is a drain too, as the BB has to "shout" to stay in contact.  However, this relies on users to manage these settings themselves.  I'd recommend latest firmware, of course.

The best option is a spare battery, and a charging caddy, so it can be charged outside the BB.
http://shop.crackberry.com/blackberry-j-series-extra-battery-charger-bundle/8A37A8789.htm
 - similar models are available for other batteries (with or without the Y-cable)
0
Danny ChildIT ManagerCommented:
Uninstall all games, and block other installs, of course...
0
GulfITAuthor Commented:
Done
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
BlackBerry

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.