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Hp G70 webcam not working

Posted on 2014-08-18
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Last Modified: 2014-08-23
Hi All

I have a customers laptop with a hp webcam 101. Skype updated and now the webcam doesn't work with it.

I have tried installing an older version 6.16 but it still doesn't recognise the webcam
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Question by:Techdivision
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Expert Comment

by:John Hurst
ID: 40267653
You are using Windows Vista according to the tag.

Uninstall Skype completely, restart, check the camera and then download and install the newest version of Skype. Restart and check.
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Expert Comment

by:Brad Groux
ID: 40267693
HP's website covers some common issues with Windows Vista and HP cameras here - http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01235743&lc=en&cc=us&dlc=en&product=3351220

Here's a link to a Microsoft and Skype discussion on the issue which may be of some help.
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Accepted Solution

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Techdivision earned 0 total points
ID: 40267819
Hi All the issue has been resolved by downgrading to version 6.14 of Skype. The latest versions do not work with inbuilt webcams in laptops

I have hosted the link for you all here http://1drv.ms/1qjGWXr
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LVL 99

Expert Comment

by:John Hurst
ID: 40267852
I am glad you got the web cam working for your laptop.

The latest version of Skype DOES work just fine with the web cam on a more modern operating system. I am using it here.
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Author Closing Comment

by:Techdivision
ID: 40280295
Hi All the issue has been resolved by downgrading to version 6.14 of Skype. The latest versions do not work with inbuilt webcams in laptops

 I have hosted the link for you all here http://1drv.ms/1qjGWXr
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