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some icons are always automatically removed from my desktop

Posted on 2014-08-18
Medium Priority
Last Modified: 2014-08-18
Hello Experts,
in the last few months only eight icons are removed from my desktop on daily basis and automatically, the rest of the icons remain ok. and I have to put the shortcuts again.
How can I stop these to continue? its very anoying,.

Also, these six icons are shortcuts pointing to a mapped drive in the server example "m:\xx\yy" maybe this is the problem?

Please your advice.
Question by:RGuillermo
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LVL 11

Expert Comment

ID: 40267833
Do you share the PC with someone else and the "missing" icons are on the public desktop, and the other person keeps deleting them?

Maybe in a parallel question on another website, the other person is asking why the same 8 icons keep appearing on their desktop every day :)

Author Comment

ID: 40267864
The desktop is shared by three users but all use the same profile (same username, they never logoff), and the three of them need the dissapearing icons for their job.

Nobody else  uses that station. they dont logoff or turn off the pc at night.

Is it posible there is an automatic cleaning function of icons and why those and not the many others?
LVL 11

Accepted Solution

RedLondon earned 2000 total points
ID: 40267945
This can happen if the the System Maintenance troubleshooter detects the shortcuts as broken.

The System Maintenance troubleshooter performs a weekly maintenance of the operating system. The System Maintenance troubleshooter either fixes problems automatically or reports problems through Action Center. When there are more than four broken shortcuts on the desktop, the System Maintenance troubleshooter automatically removes all broken shortcuts from the desktop.

What is a broken link?
A "Broken" shortcut is a shortcut to a file, folder or drive that may not always be available, for example, a desktop shortcut for a USB device may be regarded as broken if the USB device is not connected when the System Maintenance troubleshooter performs its maintenance, or, a network folder that is currently not available due to the network not being available.

Method 1: Remove all but 4 broken shortcuts from your desktop

Keep the number of broken shortcuts on your desktop to four or less. You might accomplish this by removing all but 4 of your most used shortcuts on the Desktop.
If have more than 4 shortcuts, you can also create a folder on your desktop and move the shortcuts to that folder. These shortcuts will not be removed since they don't sit directly on the desktop.

Method 2: Disable the System Maintenance troubleshooter

If you must have more than four broken shortcuts on your desktop, you can disable the System Maintenance troubleshooter.

Note If you disable the System Maintenance troubleshooter, all the maintenance tasks that it performs are disabled. Therefore, we recommend that you use Method 1.

To disable the System Maintenance troubleshooter, follow these steps:
Click Start, and then click Control Panel.
Under System and Security, click Find and fix problems.
Note: If System and Security is not displayed you will need to change how you are viewing Control Panel. To change your view, click the down arrow in View by and select Category. View by is located in the top right corner of the Control Panel.
On the left navigation pane, click Change settings.
Set Computer Maintenance to Off.

From http://support.microsoft.com/kb/978980

Author Closing Comment

ID: 40268045
Thank You!

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