favicon not displaying in FF or chrome

I am redesigning a website for a client, and the favicon does not display in firefox or chrome, but does  display in MSIE.
A current page of the new site is http://www.beadedanimals.net/test.asp
the favicon is called favicon.ico, is located in the root, and there are also two lines of code to identify it:
<link rel="shortcut icon" href="favicon.ico" type="image/x-icon"/>
<link rel="icon" href="favicon.ico" type="image/x-icon"/>

Open in new window

Any ideas why this does not appear and how to get it to appear?

Thank you.
Lev SeltzerAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Michael DyerSenior Systems Support AnalystCommented:
Your favicon should be a 16x16 .ico file.

Place the icon in the root directory of your site.

Link with:  <link rel="shortcut icon" type="image/x-icon" href="/favicon.ico" />
Was there a different favicon before - like all things it is cached.
You don't need to specify the location as it will automatically be loaded from the root anyway.
Dave BaldwinFixer of ProblemsCommented:
Firefox seems to keep changing their policy about displaying 'favicons' in the address bar.  They used to then they didn't then they did again and now it appears they're not.  There was an add-on for it but that won't help your customer because he's not going to be able to tell all his customers to add it on.

Both Firefox and Chrome do display the favicons beside bookmarks.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Lev SeltzerAuthor Commented:
Thank you for clarifying the situation. The bookmarks in both FF & Chrome display the favicon perfectly, so we are dealing with a browser design feature and not a programming error on my part. I have let my client know that the favicon just won't show up.
Dave BaldwinFixer of ProblemsCommented:
You're welcome.  I would prefer that the favicon show in the address bar like it used to but  FF and Chrome have decided otherwise.  I just noticed that they are showing in the tab above the address bar.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Web Browsers

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.