I have a Dell Latitude E5420 with Windows 7 32 bit. All of the drivers are up to date. The issue I have is that it won't connect to the internet. I can connect to the wireless network. I can also connect using the ethernet cable. Here's what I have done so far:
Connected two laptops to the same wireless network. One connects to the internet, but the E5420 does not. Both are Dell Latitudes.
Turned off the firewalls on the E5420.
Used ipconfig /all to ensure the settings are correct on both computers, and they are.
I was able to ping the working computer from the E5420. But I am only able to ping http://184.108.40.206/
successfully using the working computer - E5420 didn't work.
What else can I try?
Any help would be greatly appreciated.
BTW...This laptop is my wife's work computer, so I am unable to do a fresh install of Windows 7.