troubleshooting Question

can't activate office 2010 even with valid license and after getting activation code from Microsoft

Avatar of J.R. Sitman
J.R. SitmanFlag for United States of America asked on
Microsoft OfficeWindows 8
5 Comments1 Solution10830 ViewsLast Modified:
For some reason I can't activate Office 2010.  When I enter the license key it states the process completed successfully.  However, the next time I open Excel it states it is not activated.  I tried this twice.

I called Microsoft and got an activation code.  When I use it, it states it requires Administrator privileges.   I verified I was logged on as an user with Admin rights.  I even created a second account with Admin rights and it still fails.

There must be a solution?
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