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can't activate office 2010 even with valid license and after getting activation code from Microsoft

J.R. Sitman
J.R. Sitman asked
Last Modified: 2014-08-18
For some reason I can't activate Office 2010.  When I enter the license key it states the process completed successfully.  However, the next time I open Excel it states it is not activated.  I tried this twice.

I called Microsoft and got an activation code.  When I use it, it states it requires Administrator privileges.   I verified I was logged on as an user with Admin rights.  I even created a second account with Admin rights and it still fails.

There must be a solution?
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Activation is basic. Uninstall Office 2010, restart, reinstall Office and update (service packs and patches).

If that does not work, try activating in a new, test Windows User Profile (account).
Gabriel CliftonNet Admin
Top Expert 2012

If you are having trouble activating office, from an elevated command prompt, right click -> run as administrator, follow the command lines here. http://blogs.technet.com/b/officeasia/archive/2011/01/07/how-to-use-command-line-to-change-activate-mak-product-key-for-office-2010-installation.aspx

This is usually how I have to activate.
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J.R. SitmanIT Director


I don't know if the first two would have worked, but this was the easiest to try and it worked.

Joe WinogradDeveloper
Most Valuable Expert 2018

You're welcome. I'm glad that worked for you. Regards, Joe

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