I have a client who had Outlook 2010 (version 14.0.7128.5000) 32-bit installed on Windows 7 64-bit system. There is also Sage ACT 2013 Premium installed on the system that is used to track correspondence with clients, etc. The system hard drive crashed recently and we had to install new hard drive and reload operating system and applications including outlook 2010 and ACT 2013 Premium.
Outlook will no longer record the correspondence and communication automatically into ACT and I have repeatedly try to run the sync setup in act 2013 premium to Outlook. When I go into Outlook>Other Address Book Types, all that I see is Mobile Address Book and Outlook Address Book. There is no ACT Address book listed which is why I cannot sync.