troubleshooting Question

Exchange 2007 server did not receive email from website

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EducadFlag for Australia asked on
ExchangeWindows Server 2008Email Servers
3 Comments1 Solution243 ViewsLast Modified:

I have an issue that our client did not receive an order email from their website. The web hosting company said the email was failed to deliver to our email server between 10pm and 11pm based on their logs. They said service was unavailable.

How can I troubleshoot this issue? I want to know why the order emails were failed to arrive but the other emails were all fine during that time, according to our mailbox which stores all emails.

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