can't send out an emails from exchange 2010 to an accounts hosted by godaddy

Posted on 2014-08-19
Last Modified: 2014-08-21
Hi Experts,
I cannot send out an emails from exchange 2010 to an accounts hosted by godaddy.
There are three domains that I have the problem with and all hosted by godaddy.
I did nslookup those domains and resolved it properly.
The exchange version is 14.01.0438.000 on windows 2008 R2 SP1.
I even contacted godaddy to set up SPF which I initially suspected but they said my emails didn't even hit their mail servers at all.
I really appreciate if you experts let me know what's going on and what to do.
Thanks in advance
Question by:Ksean
    LVL 35

    Expert Comment

    It probably means you have some NDR? Please show it to us.
    If you can't find any Non Delivery Report, just send out an email, and capture the traffic with Wireshark, and show us the capture.

    Author Comment

    This is a properties of the returned email

    From: Microsoft Outlook
    To: Je <>
    Subject: Undeliverable:
    Thread-Index: Ac+lDDycG2VemR5VTgW2BDIRfsScWgAAAEEX
    Importance: high
    X-Priority: 1
    Date: Mon, 21 Jul 2014 17:50:20 +0000
    Message-ID: <>
    References: <>
    In-Reply-To: <>
    Content-Language: en-US
    X-MS-Exchange-Organization-AuthMechanism: 05
    X-MS-Has-Attach: yes
    X-Auto-Response-Suppress: All
    Content-Type: multipart/report;
    MIME-Version: 1.0
    LVL 35

    Expert Comment

    It's missing a lot of info. Both the attachment and the body provide the most details in this case, not the headers.
    LVL 82

    Expert Comment

    by:Dave Baldwin
    What kind of email address is this: <>  ?  Also your 'From:' and 'To:' addresses are on the same domain so I don't see why it would go anywhere.

    Author Comment

    I don't know this gives a hint

    Reporting-MTA: dns;

    Final-recipient: RFC822;
    Action: failed
    Status: 5.1.1
    X-Supplementary-Info: < #5.1.1 smtp;550 5.1.1 RESOLVER.ADR.RecipNotFound;
     not found>

    Author Comment

    Sorry above error is related to typo email address.

    I will find another returned email.

    By the way, if I cannot send out an emails to one domain only, what would I do?
    LVL 35

    Accepted Solution

    Ideally, you would either:

    A: If email never gets to the other server, it could be something at your side, most likely DNS errors, as evidenced by email from gmail or whatever going through.

    B: Email reaches their server, but get denied. Try to resolve this with the IT manager on the other side. Could be spam related measures, as evidenced by email from "trusted" sources like gmail going through.

    If you use Wireshark, you will know even more, as you will follow the whole conversation, and can pinpoint the error more quickly.

    Author Closing Comment


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