Getting Email Attachments with Office 365

Posted on 2014-08-19
Last Modified: 2014-08-22
Our little school is currently migrating to office 365 from an on-site exchanges server.  I expect that once I get the exchange migration taken care of this won't be an issue but until I do here is the problem:

If someone gets an attachment in OWA they can download it but not open it because they only have the web version of the office apps, not the desktop version.  Is there a way to get these attachments directly into their 365 account without downloading to their laptop and then moving it over?
Question by:Bob Schneider
    LVL 8

    Assisted Solution

    by:Jayaraja Jayaraman
    you need to buy/activate subscription for office web apps
    or activate service application view in browser

    Author Comment

    by:Bob Schneider
    In other words get the desktop version of the office suites...that is not an option on this budget.  I will try the second approach.  

    Will this not be a problem once we begin using the Office 365 Exchange?
    LVL 37

    Accepted Solution

    You can control this via OWA policies:

    File access can be controlled based on whether a user has signed in on a public or private computer. The option for users to select private computer access or public computer access is available only when you’re using forms-based authentication. All other forms of authentication default to private computer access.
    ◦ Direct file access   Select this check box if you want to enable direct file access. Direct file access lets users open files attached to email messages.

    ◦  WebReady Document Viewing   Select this check box if you want to enable supported documents to be converted to HTML and displayed in a web browser.

    ◦ Force WebReady Document Viewing when a converter is available   Select this check box if you want to force documents to be converted to HTML and displayed in a web browser before users can open them in the viewing application. Documents can be opened in the viewing application only if direct file access has been enabled.

    More info here:

    Also, there are improvement coming to OWA shortly that will address attachment handling and direct viewing/editing of attachments from OWA. Actually according to the roadmap it should be deployed already, you can read more about it here:

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