Access disabled mailbox in recovery database

Posted on 2014-08-19
Last Modified: 2014-08-24
One of our clients did some spring cleaning and removed old users off the server. Of course several weeks later they have no said they need a mailbox restoring as it has data in it they need!

I've managed to recover a backup that has the mailbox in question on it and I've created a recovery database from it. The problem I now have is the mailbox I need to recover is showing as mailbox disabled. Clearly all the data is still there as I can see from the size of the mailbox.

I've tried Connect-Mailbox but it doesn't work as it says mailboxes in a recovery database can't be connected to user account

I've also tried Restore-Mailbox but that also doesn't work saying user can't be found.

What is the correct way to access the disabled mailbox?
Question by:Dave Robinson
    LVL 18

    Expert Comment

    by:Peter Hutchison
    When using the Restore-mailbox, use the exact alias or display name to retrieve the mailbox from the recovery store.
    Use the Get-Mailbox -Database dbname to list all mailboxes in the recovery store and filter alias or display names.
    Connect-mailbox cannot be used on recovery stores.
    LVL 2

    Accepted Solution

    Managed to resolve the issue. First found this TechNet article which directed me to a second article. Despite the fact I'm working on Exchange 2010 and it says it is for Exchange 2013 it did the trick and recovered the mailbox.
    LVL 2

    Author Closing Comment

    by:Dave Robinson
    Managed to resolve the problem ourselves.

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