• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 199
  • Last Modified:

Citrix Secure Gateway

Hello.

Last week we attempted to migrate a working Citrix Secure Gateway implementation from XenApp 4.5 to a new 6.5 farm. Cue the chaos. Many problems, I was on vacation during the week. Since the move BACK to 4.5 the gateway is non-functional. Originally there was a problem with the Server cert being revoked. That has been resolved. However, when selecting the published desktop (any of the available ones) after login, we are getting the following message:

"an error occurred while making the requested connection"

Server has been rebooted multiple times. I found the following KB: http://support.citrix.com/article/CTX130480

Followed the recommended steps in Resolution #1 without success. Resolution #2 does not apply as we're on the 4.5 farm again.

Any thoughts? Thanks in advance for any help.

-Dennis´╗┐
0
Freda Driscoll-Sbar
Asked:
Freda Driscoll-Sbar
  • 4
  • 2
2 Solutions
 
Dirk KotteSECommented:
are there messages from Wi or CSG within the event-logs?
are you able ta access the xml-services/STA ...?
are you able to telnet to ps-servers port 1494/2598 ?
do you using NAT? are there changes at the firewall made while the migration?
is WI/CSG/PS-Servers placed within different subnets (or LAN / DMZ)?
0
 
Freda Driscoll-SbarDirector of System OperationsAuthor Commented:
Sorry for the delay in responding; I had to roll-back to our old CSG on PS 4.5 farm. I bought a new SSL cert so I can do this in tandem. Will update this question within 24 hours.
0
 
Dirk KotteSECommented:
hi, some news?
do you need some additional help?
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
Freda Driscoll-SbarDirector of System OperationsAuthor Commented:
Update;

I am still experiencing issues with this.

Old PS 4.5 Secure Gateway is still in place and working, we are trying to migrate to a new server running XenApp 6.5 with WI 5.4.0.59 and CSG 3.3.1



Problem:

The WI was working internally w/o SSL, but when I go and add HTTPS on 444 and select the SSL cert then try to launch a published app, I would get a generic error: '"an error occurred while making the requested connection' .

I went ahead and tried a repair IIS site from WI console and then removed the site. Now when I set the IIS to 444 for SSL and, the WI site URL automatically updates the WI URL from http://servername/citrix/xenapp to https://servername:444/citrix/xenapp .

(My PNAgent site is working fine for internal XenApp & Receiver clients)

Now when I browse to the portal internally I get page cannot be displayed....?

Please help.
0
 
Freda Driscoll-SbarDirector of System OperationsAuthor Commented:
Any Citrix XenApp Gurus out there to help us?
0
 
Freda Driscoll-SbarDirector of System OperationsAuthor Commented:
We uninstalled the WI site and related IIS site, then re-installed and configured it as gateway direct. All tested good.
0

Featured Post

Get your Disaster Recovery as a Service basics

Disaster Recovery as a Service is one go-to solution that revolutionizes DR planning. Implementing DRaaS could be an efficient process, easily accessible to non-DR experts. Learn about monitoring, testing, executing failovers and failbacks to ensure a "healthy" DR environment.

  • 4
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now