HI there, I have a customer with a new HP Windows 8 Laptop.
I have installed and configured Office 2013 with outlook with a single IMAP account. I imported the contacts from a CSV which I exported from an old windows mail installation on their old laptop.
After importing the contacts, as done in the past, I created a new email and selected all the contacts so the auto complete data would be populated, then deleted the email. After that, by typing one letter all the suggested contacts would show in a drop boxd. All is good and it works the way it should.
Now I close outlook, allow it to completely shutdown and restart it. Start a new email, enter a letter in the to field and nothing comes up - auto complete empty. I repeat the process and all works well until outlook is closed and reopened.
Anyone have any ideas what's happening?