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SBS2003 SP2 Missing Drive

Hi,

We have a client who is running a SBS 2003 server with 4GB Ram.

He noticed the other day that on Disk 1 on the front of the server the lights suddenly were not responding as the other three drives (0, 2, 3).

I opened up the Dell OpenManage software and could see three drives on the connector, I also updated this software too and the same results. Last night I got the client to reboot the server and this morning I checked the event logs to see if there was any disk errors which there was not.

To me it sounds like a dead disk as if the OpenManage software should detect it if it is connected to the controller, but then again event viewer should pick up events from dead disks on boot.

Thanks

Chris
HDDError.PNG

noxcho

And how many disks are connected in reality? 3 or 4?
If 4 then yes, one disk is dead. But of the disk is not working at all then how can it report anything?
But first idea I have is - is there any disk connected to connector 1?

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nobus

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unrealone1

ASKER

Hi,

Yes there should be 4 disks in the machine. The performance has not faltered nor has any errors been shown.

noxcho

Please be more precise. There should be or there are four drives. Which is correct? Can you check it physically? Open the case and see which bay has the drive in?

nobus

unrealone - what was the solution - or problem you found??