windows 2003 server ms access 2000 timeout

We have an ms access 2000 application in every user's computer. The front end of the application runs on the user's computer and the back end is located on the server (windows 2003 server).  We have a user complaining that he can connect to the application when he try from the location where the server is but when he tries from a remote location he saids s he can connect. I was wondering is there is a connection timeout from the odbc or something else that can be set to extend the connection period in ms access.
ShenAsked:
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Chad FranksSenior System EngineerCommented:
There is no ODBC timeout, the timeout would be configured by Access 2000, I would first find out why he can't use the odbc remotely?  Can other people access this remotely just fine?
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ShenAuthor Commented:
Other people are able to access the application remotely.
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ShenAuthor Commented:
From other locations
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