process-explorer does not start sometimes

I have installed process explorer on my windows 7 machine...
Sometimes process explorer starts up and runs fine...
But sometimes if an application like MS-Word is already crashed and if I try to run Process Explorer inorder to close that MS-Word app, the process-explorer never starts... I can see the task in the task-manager, but the process-explorer window never shows up..... can you pl help

thanks ..
ts84zsAsked:
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Dan CraciunIT ConsultantCommented:
A workaround I use is to have Process Explorer start with Windows. Also check "Hide when minimized" on the Options menu (this will make procexp hide on the status bar when you press the close button).

This way I can visually monitor process and disk usage (go to Options->Tray icons) and procexp is always available.

HTH,
Dan
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jcimarronCommented:
ts84zs --
You can end the process in Task Manager.  Processes tab|highlight the process|Click End Process.
But if the process has crashed, it may not show in either Processes tab or in Process Explorer.
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ts84zsAuthor Commented:
jc1marron, i cannot end the process in task manager, it stays there forever, so i was trying to end in process-explorer
pl help

thanks a lot
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jcimarronCommented:
ts84zs--
Are you sure the missing Process Explorer window is not hidden behind other open windows?  Does the Process Explorer icon show in the left side of the Taskbar?

I understand you to say that a crashed process such as MSWord still shows as running in Task Manager.  What do you see in Event Viewer at the time the crashed process has crashed?

You say you can open Process Explorer "sometimes" when nothing has crashed.  Try deleting Process Explorer and downloading another copy.  Process Explorer is up to version 16 now.
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ts84zsAuthor Commented:
location of process explorer-procexp.exe is C:\Users\ts84zs\Downloads\ProcessExplorer\ does that matter? thanks a lot
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jcimarronCommented:
ts84zs--
No that is where it normally placed by Downloading.  Process Explorer is not "installed".  You run it by clicking the .exe file or its shortcut.
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