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Exchange 2010 Mailbox Export Request Stuck Inprogress

Posted on 2014-08-20
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Last Modified: 2014-09-01
I have a mailbox export that has been stuck in progress for sometime.  The mailbox no longer exist.  I do have the Request GUID but I have not been able to suspend or remove the request.

RunspaceId            : b86fc23c-6069-40aa-88fe-c4f5ef8f701d
FilePath                  : \\gsbue01\pst\tholland.pst
SourceDatabase       : Executives
Mailbox                    :
Name                       : MailboxExport
RequestGuid          : 13e4bdc3-e9b8-40a2-be4e-d14c46bc605f
RequestQueue         : Executives
Flags                      : IntraOrg, Push
BatchName            :
Status                     : InProgress
Protect                    : False
Suspend                    : False
Direction                  : Push
RequestStyle         : IntraOrg
OrganizationId       :
Identity                   : 13e4bdc3-e9b8-40a2-be4e-d14c46bc605f
IsValid                    : True
0
Comment
Question by:GracoIT
9 Comments
 
LVL 44

Expert Comment

by:Amit
ID: 40274747
Restart IS service and check again.
0
 

Author Comment

by:GracoIT
ID: 40274775
The Server has been recycled several times since I noticed this.
0
 
LVL 8

Expert Comment

by:vSolutionsIT
ID: 40274877
First run below command to find out the identity of the request which is stuck.
Get-MailboxExportRequest | Get-MailboxExportRequestStatistics | fl * name* identity

then run below command to check the error in detail.

Get-MailboxExportRequestStatistics -Identity "identity" -IncludeReport | Format-List

Check the error due to which it stuck and let us know the reason.
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Author Comment

by:GracoIT
ID: 40274919
[PS] C:\Users\cpixley\Desktop>Get-MailboxExportRequestStatistics -Identity "13e4bdc3-e9b8-40a2-be4e-d14c46bc605f" -IncludeReport | Format-List

The request index entry is missing important data for request 'd2b753902b7b48c790e2a9bdbb34b971tholland-MailboxExport'.  Couldn't find a local user for this request.    + CategoryInfo          : InvalidArgument: (13e4bdc3-e9b8-40a2-be4e-d14c46bc605f:MailboxExportRequestIdParameter)   [Get-MailboxExportRequestStatistics], ManagementObjectNotFoundException    + FullyQualifiedErrorId : 91F1E9C5,Microsoft.Exchange.Management.RecipientTasks.GetMailboxExportRequestStatistics
0
 

Author Comment

by:GracoIT
ID: 40274921
I could not get you first command to return a value so I used the Identity in my question above.
0
 
LVL 19

Expert Comment

by:Adam Farage
ID: 40275301
First recycle the mailbox replication service (It should be Microsoft Exchange Mailbox Replication Service) first. That is what actually controls mailbox moves, along with exports since it is actually replicating the data.


Second I would try this command:

Remove-MailboxExportRequest -RequestQueue Executives -RequestGuid 13e4bdc3-e9b8-40a2-be4e-d14c46bc605f -Verbose

Open in new window


Report back the results please...
0
 

Author Comment

by:GracoIT
ID: 40276948
[PS] C:\Users\cpixley\Desktop>Remove-MailboxExportRequest -RequestQueue Executives -RequestGuid 13e4bdc3-e9b8-40a2-be4e-
d14c46bc605f -Verbose
VERBOSE: [16:58:07.857 GMT] Remove-MailboxExportRequest : Initializing Active Directory server settings for the remote
Windows PowerShell session.
VERBOSE: [16:58:07.858 GMT] Remove-MailboxExportRequest : Active Directory session settings for
'Remove-MailboxExportRequest' are: View Entire Forest: 'False', Default Scope: 'GracoSupply.local', Configuration
Domain Controller: 'GSADC02.GracoSupply.local', Preferred Global Catalog: 'GSADC01.GracoSupply.local', Preferred Domain
 Controllers: '{ GSADC01.GracoSupply.local }'
VERBOSE: [16:58:07.860 GMT] Remove-MailboxExportRequest : Runspace context: Executing user:
GracoSupply.local/GracoUsers/Admins/Chris Pixley, Executing user organization: , Current organization: , RBAC-enabled:
Enabled.
VERBOSE: [16:58:07.861 GMT] Remove-MailboxExportRequest : Beginning processing &
VERBOSE: [16:58:07.868 GMT] Remove-MailboxExportRequest : Instantiating handler with index 0 for cmdlet extension agent
 "Admin Audit Log Agent".
VERBOSE: [16:58:07.888 GMT] Remove-MailboxExportRequest : Current ScopeSet is: { Recipient Read Scope: {{, }},
Recipient Write Scopes: {{, }}, Configuration Read Scope: {{, }}, Configuration Write Scope(s): {{, }, }, Exclusive
Recipient Scope(s): {}, Exclusive Configuration Scope(s): {} }
VERBOSE: [16:58:07.890 GMT] Remove-MailboxExportRequest : Searching objects "Executives" of type "MailboxDatabase"
under the root "$null".
VERBOSE: [16:58:07.893 GMT] Remove-MailboxExportRequest : Previous operation run on domain controller
'GSADC02.GracoSupply.local'.
VERBOSE: [16:58:07.925 GMT] Remove-MailboxExportRequest : Admin Audit Log: Entered Handler:OnComplete.
Couldn't perform the operation because objects of type 'Microsoft.Exchange.MailboxReplicationService.TransactionalReque
stJob' couldn't be found on 'GSADC02.GracoSupply.local'.
    + CategoryInfo          : NotSpecified: (:) [Remove-MailboxExportRequest], ManagementObjectNotFoundException
    + FullyQualifiedErrorId : BB2E830D,Microsoft.Exchange.Management.RecipientTasks.RemoveMailboxExportRequest

VERBOSE: [16:58:07.932 GMT] Remove-MailboxExportRequest : Ending processing &
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Accepted Solution

by:
GracoIT earned 0 total points
ID: 40288548
Get-MailboxExportRequest | Remove-MailboxExportRequest
0
 

Author Closing Comment

by:GracoIT
ID: 40296359
This is the command that removed the hung process.
0

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