A friend of mine asked for help as she end up with this. What would be the reason?

Hi;

A friend of mine asked for help for Solidworks 2015 as she end up with this. What would be the reason?

DocumentMgrDll-Warning-SW2015.png
Regards.
LVL 12
jazzIIIloveAsked:
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Brad GrouxSenior Manager (Wintel Engineering)Commented:
Open SolidWorks, and in the search box click the down arrow and select Knowledge Base. Type S-066409 in to the search box and hit enter. It should give you some direction at what the issue is.
SolidWorks Search
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jazzIIIloveAuthor Commented:
Hi;

No matches found is what i get.
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becraigCommented:
I would suggest your friend go to the solidworks forum
forum.solidworks.com

From what I am reading it sound like the Document Manager Key needs updating:
This can be done using these steps:

    Log into the SolidWorks customer portal (http://www.solidworks.com/).
    Click API Support in My Support.
    Click Document Manager key request in step 4.
    Follow the online instructions to request your license key.

Anything further I would suggest following up in the solidworks forum.
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☠ MASQ ☠Commented:
I'm assuming they are seeing this on a 64-bit Windows version

Have they tried reinstalling the SW Document Manager?
http://www.solidworks.com/plugins/edrawings/download.cfm?Release=LATEST&Type=DOCMGR64
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dhsindyRetired considering supplemental income.Commented:
The error says your KEY is OLD - for whatever reason. Go here and get a new key from SW portal:

http://help.solidworks.com/2012/English/api/swdocmgrapi/SolidWorks.Interop.swdocumentmgr_GettingStartedSWDocMgrAPI.html
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