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The customer doesn't know what he is at sometimes <br />
<br />
Loosing contacts multiple times <br />
<br />
Ending up with someone else's music in itunes that cannot be found .... You know when you are prompted to find a track when you click on it .... Highly suspicious
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The customer doesn't know what he is at sometimes

Loosing contacts multiple times

Ending up with someone else's music in itunes that cannot be found .... You know when you are prompted to find a track when you click on it .... Highly suspicious

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Im thinking the end user (non tech) allowed his laptop and or iphone to be synced with someone elses laptop.<br />
<br />
How else could this happen? <br />
<br />
Its a brand new phone a few months old
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Im thinking the end user (non tech) allowed his laptop and or iphone to be synced with someone elses laptop.

How else could this happen? 

Its a brand new phone a few months old

iphone - contacts replaced with unknown people somehow ....

All of Apple's hardware is produced solely by Apple Inc., who determines internal systems, designs, and prices. Apple buys certain components wholesale from third-party manufacturers. The current Mac product family uses Intel x86-64 processors. All Mac models ship with at least 1 GB RAM as standard. Current Mac computers use ATI Radeon or nVidia GeForce graphics cards and include a dual-function DVD and CD burner, called the SuperDrive. Current Apple hardware includes the iPad, iPhone, iMac, Mac Pro, Macbook, iPod and Apple TV. Discontinued hardware includes the Apple I, Apple II, and the Apple III, the Lisa, the Newton, the Quadra, Performa, Centris, Macintosh II and LC series, the Power Macintosh, iBooks and the MacBook.

Apple Hardware

Apple's early computers ran on a variety of operating systems, including a Pascal version and one based on CP/M, before releasing its ProDOS with the advent of its 16-bit computer. With the release of the Lisa, which had its own OS, Apple and computing entered the graphical age; it was followed by the Macintosh, which offered a series of "System" operating systems. Other Mac operating systems included PowerPC until Apple acquired NeXT and folded it into the Mac OS. Current operating systems for Apple devices are Mac OS-X and iOS.