Link to home
Start Free TrialLog in
Avatar of Faysal Ahmed
Faysal AhmedFlag for United Kingdom of Great Britain and Northern Ireland

asked on

THE DRIVER BLOCKED DUE TO COMAPATIBILITY ISSUES

See the attachment. How do I resolve this issue.

Thanks.
Avatar of Faysal Ahmed
Faysal Ahmed
Flag of United Kingdom of Great Britain and Northern Ireland image

ASKER

Avatar of rindi
I'd just uninstall any software that uses that driver, for example roxio stuff, as it probably isn't required anyway, or there may be updates available, or other software that would also work.
Apparently, there is an issue with Roxio's software running on Vista. If you don't need Roxio on that PC, I would uninstall just as Rindi suggested.

Here's  a Roxio support forum posting on the issue which might be of some help:
http://forums.support.roxio.com/topic/19109-driver-blocked-due-to-compatibility-issues-dla/

Also, you might want to check out MS's article about troubleshooting Vista compability issues:
http://support.microsoft.com/kb/927386

Have you tried running Sonic DLA in XP-compatibility mode?

I hope this helps,

Alicia
Hi thanks,

I've managed to uninstall all the programs relating to Roxio, execept ROXIO DLA, I am not able to uninstall this.
ASKER CERTIFIED SOLUTION
Avatar of rindi
rindi
Flag of Switzerland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Hi everyone!

Sorry for late reply.  I got back to the office today. The above solution worked. I managed to remove with revo uninstaller .

Thank you everyone.

Regards

Faysal