VMware Snapshot Still Removing after 48 Hrs


We have had a bit of a dilemma, one of our production servers was backed up using Veeam on Tuesday at 0000Hrs, Veeam finished the backup and requested VMware to remove the snapshot. The removal of the snapshot is still running nearly 48 hours later and the VM guest has been unavailable since Tuesday morning when the release of the snapshot began.

We have since given up on waiting for the snapshot removal to finish and restored the product server as a new vm guest. However we need to attach a VMDK file from the original vm guest to the restored vm guest (restore will take too long as it is 1.5TB). Are we able to stop the snap shot removal to unlock the VMDK file or do we have to wait...?

Has anyone had similar problems and what did you do to resolve the issue?

Thanks, Greg
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
I'm dealing with a similar issue here....

VI Client to Host - Remove Snapshot 95% for 2 days!  Help!

also see my EE Article
HOW TO: VMware Snapshots :- Be Patient

I can work with you to resolve this....

You will have to wait.....


1. Size of snapshot ?

2. number of snapshots ?

3. VMFS datastore is on what ? SSD, SATA, SAS, 10k, 15k 7.2k ?

4. RAID type ? 5. 4. 6.10, 50 ?

5. How many disks ?

6. Please upload screenshot of VM folder?

Has anyone had similar problems and what did you do to resolve the issue?

Yes, I help 1-2 EE users every week, and at least a different client every day!

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
What is the guest OS?
I would speculate there is a problem with VSS and you need to disable it (or upgrade your systems)
S00007359Cloud Engineering OfficerCommented:
slow tier disks also means that that snapshot removal will take a long time.

1) specify the lun size, where the vm resides
2) lun type, iSCSI, FCOE,FC, NFS, or local storage
3) have you have stopped the next back that will run at 0000 hours?
4) what backup software are you using for this backup
spen_langAuthor Commented:
Sorry I have been busy will get some answers to these questions soon...
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Is this still an issue ?

or have you resolved it ?
spen_langAuthor Commented:

This has now been resolved, the snapshot took about 72hrs to remove
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Excellent news.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.