ESX 5.1 Host Disk or Disk Bay Critical

Posted on 2014-08-21
Last Modified: 2014-08-21

I have a HP blade ESX 5.1 Host that is getting an error in the hardware status tab "Disk or Disk Bay 1 C1 P1I Bay1: In Critical Array" error (please see attached screenshot).

The HP ILO shows everything is green, so I'm not sure what the error is that ESX is detecting.  Is there a more detailed log I can look at?  There is also a warning about the same disk about predictive failure, but again the ILO says everything is fine.

Any help is appreciated.

Question by:tonyjoewalker
    LVL 12

    Expert Comment

    by:David Paris Vicente
    The attached file that you sent means that the disk should be replaced, even if the Disk has recover, despite you seen the disk with green light.

    Predictive failure means that the disk can failed at anytime, and solution is to change the disk quickly as possible.

    LVL 4

    Accepted Solution

    Hi Tony,

    As per the HP, this error belong to HP Insight Management WBEM Providers were incorrectly reporting a Degraded status for the Smart Array Controllers...

    There is clear article and solution provided by VMware specially for HP servers.. On ESX 5.1

    just through the articles..
    LVL 116

    Expert Comment

    by:Andrew Hancock (VMware vExpert / EE MVE)
    You will need to use the Array Configuration Utility, to see more details, sometimes, if you are not using the OEM HP version of ESXi (download from HP, not VMware), or your firmware is not up to date, you can get phantom errors like these.

    Looking at the disks in the sever, you should see a disk failure light.
    LVL 7

    Expert Comment

    Did you see the red light on the disk in your SAN storage? or all indicate green?
    LVL 7

    Expert Comment

    what storage are you using? 3par?

    Author Closing Comment

    Thank you!

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