eBlast and Blacklisting

We are going to contract a company to manage our marketing via eBlast. I am concern about the possible issues with our domain getting blacklisted. Our marketing department wants to use a subdomain of our domain to do the eblast.

for example our domain is domain.com - they want to use edition.domain.com

My understanding is that the vendor should be using their public IP and will be able to send as edition.domain.com
by spoofing I guess. So that our public IP addresses are not blacklisted.

Any ideas or guidance on how to deal with this?
llaravaAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Simon Butler (Sembee)ConsultantCommented:
Domains do not get blacklisted - it is IP addresses that get blacklisted.
If the vendor isn't using one of their own domains for the bounces, you should probably setup a sub domain with its own MX records to handle them. However this is one of those things that you need to follow the vendor's guidance on.

Simon.
0
llaravaAuthor Commented:
Can they send from the their IP addresses as one of our subdomains for example editorial.mymaindomain.com
if so, how is the setup going to look like?
0
Simon Butler (Sembee)ConsultantCommented:
Usually bulk email from a provider would be something like

from address.example.com@theirdomain.com on behalf of user@example.com

Sending from a sub domain in your domain is unusual, as the hassle involved with setting it up is rarely worth it.

However these are questions the vendor should be answering, it is their network and they can tell you what setup you need to do if anything.

Simon.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Security

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.