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The default Printer is changed after logging off

afsaleh
afsaleh asked
on
630 Views
Last Modified: 2014-09-13
Hi All,

We have HP Thin client connecting to Windows server 2008  through RDP sessions. The default printers  is changed to Adobe Printer after the users log off. I tried removing the Adobe Printer, then it defaults to Onenote.

THe users are mapping the printers fron another Winidows 2008 printer Server. Tried changing the default printer, removing and adding the printer as default, but to success.

Any ideas on why its doin this? and how to fix it?

Thanks and Regards
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REITSenior Cloud and Infrastructure Engineer
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Commented:
Hi,

Are the users profiles being deployed via AD (RDS Profile)? have you tried resetting that profile to see if that resolves the issue?

Are multiple users effected by this? Are you deploying the default printer via a GPO??

Author

Commented:
Yes , there are multiple users effected, we are not deploying the default printer via GPO.

What is the easiest way to reset user p[rofile?
REITSenior Cloud and Infrastructure Engineer
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Commented:
Go to where the profile is and name to usernameold, also ensure the user's are logged out. Does the default printer stay retained for anyone else?
Senior Cloud and Infrastructure Engineer
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Commented:
This one is on us!
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Author

Commented:
The issue was solved by re-creating the user proifile
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