Can't Access Share on Mac from Windows 8 Machine

Posted on 2014-08-21
Last Modified: 2014-09-07
I have a Windows 8 Pro machine (not updated to 8.1) that I need to access a share on a Mac running OSX 10.7.  I have other shares on the Mac that this Windows machine can view and edit.  The Windows user has an account on the OSX machine.  The only difference in this share and another is the share in question is USB.  Not sure if this matters.  

When I try to access the share in question I receive some errors about not having permissions.  If I create a drive mapping using different credentials the same problem occurs.  At some point I received errors stating the share was already created.  When I did a net use from command line I see some of the shares were mapped but when checking my computer no drive mappings were available.

Windows 8 machines are in a homegroup named WORKGROUP same as the Mac's.  There are a total of two Windows 8 machines.  Both are having the same issue.  They can access some files on the Mac share but those shared from the USB drive aren't accessible.  They can be seen but can't be connected to.  Thanks in advance.
Question by:1namyln
    LVL 23

    Accepted Solution

    In System Preferences > Sharing > File Sharing > Options…
    Have you checked the relevant Windows file sharing box?

    LVL 1

    Author Comment

    ^^^  Yes.
    LVL 13

    Expert Comment

    by:Mark Galvin
    LVL 39

    Assisted Solution

    The sharing of attached USB drives on OSX can be a little tricky as there MAY be permission errors depending on the format of the USB device.

    In OSX .. highlight the USB device and do a Get Info (Command + I) or right click and select 'Get Info'

    Now look in the window that appears .. at the very end you should see a checkbox to "Ignore Ownership on this Volume" which MUST be checked.

    You might want to eject the USB Drive and re-attach it and reopen the Get Info window to see if the "Ignore Ownership on this Volume" remains checked.

    Also in the System Preferences, Sharing Pane under File Sharing .. check that the USB drive is listed in there and that all users have Read & Write access
    LVL 1

    Author Comment

    Yes Mark.

    eoinosullivan, will try and repost.
    LVL 1

    Author Comment

    We decided to load the Mac with OS X Server.  After doing so this issue was resolved.  Thanks for your efforts.

    Featured Post

    How your wiki can always stay up-to-date

    Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
    - Increase transparency
    - Onboard new hires faster
    - Access from mobile/offline

    Join & Write a Comment

    Are you one of those front-line IT Service Desk staff fielding calls, replying to emails, all-the-while working to resolve end-user technological nightmares? I am! That's why I have put together this brief overview of tools and techniques I use in o…
    As a Mac user and former AppleCare AHA & Senior Advisor, I'm constantly bombarded with questions about Macs and if they need Antivirus. This short article is my response to those questions.
    This video discusses moving either the default database or any database to a new volume.
    In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor ( If you're interested in additional methods for monitoring bandwidt…

    731 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    18 Experts available now in Live!

    Get 1:1 Help Now