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When I run "get-HealthReport -identitiy Servername, I am getting State unknown, HealthSet unknown and AlertVaule unknown. How can I correct this?

Posted on 2014-08-22
Medium Priority
1 Endorsement
Last Modified: 2014-10-08
I have 3 servers running Exchange 2013 on Win 2012 r2. 1 of them gives me proper State, HealthSet and AlertValue but the other two are only giving "Unknown".
I have restated the MS Exchange Health Manager service and it is running on all three servers.
Question by:swfwmd2
  • 3
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 40279578
Which build of Exchange 2013 is it?


Author Comment

ID: 40279921
Excange 2013 SP1. When I check the Microsoft-Exchange-ManagedAvailability/Monitoring log, I see the following error:

Maintenance workitem "FEP.Maintenance.Workitem" (ID: 37) has failed. Health Manager has detected it is either set to run once and failed, or has been failing consistently. Maintenance workitem failure could cause monitoring gap and should be investigated.
The error message from the last result is:
System.InvalidOperationException: Service MsMpSvc was not found on computer '.'. ---> System.ComponentModel.Win32Exception: The specified service does not exist as an installed service

Not sure how to get the Service MsMpSvc  on this server

Accepted Solution

swfwmd2 earned 0 total points
ID: 40359825
Checking the installtion logs, it was found that the Exchange installation on these two servers did not complete without errors. It was a very odd situaiton in that no other issues in function was observed.
Once the installation was restarted without errors this issue was resolved.

Author Closing Comment

ID: 40367918
Issue was resolved

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