Excel Add On does not load

rwheeler23
rwheeler23 used Ask the Experts™
on
I have installed an Excel add on that refuses to load. This is an add on that I have loaded on plenty of computers before. When I go into the registry I have set the LoadBehavior key to 3 but then when I fire up Excel it gets set back to 2. Any other ideas as to what would prevent an Excel Add On from loading?
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Older than dirt
Most Valuable Expert 2017
Distinguished Expert 2018
Commented:
Do you have access to the code for the add-in?
rwheeler23President

Author

Commented:
No. It is a third party product. We just discovered that it requires Visual Studio Tools for Office to be installed. I thought that always got installed when you install Office. Load VS Tool for Office and now the add in loads.
rwheeler23President

Author

Commented:
Thanks for chiming in on this.
Martin LissOlder than dirt
Most Valuable Expert 2017
Distinguished Expert 2018

Commented:
You're welcome and while I appreciate the points, I didn't help solve the problem in any way so I really don't deserve them. Feel free to 'Request Attention' and ask him for help in removing the points.
rwheeler23President

Author

Commented:
Yes, but you tried.  I spent two days on the phone with the vendors tech support team until one of them noticed. Very frustrating.

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