Excel Add On does not load

Posted on 2014-08-22
Last Modified: 2014-08-22
I have installed an Excel add on that refuses to load. This is an add on that I have loaded on plenty of computers before. When I go into the registry I have set the LoadBehavior key to 3 but then when I fire up Excel it gets set back to 2. Any other ideas as to what would prevent an Excel Add On from loading?
Question by:rwheeler23
    LVL 44

    Accepted Solution

    Do you have access to the code for the add-in?

    Author Comment

    No. It is a third party product. We just discovered that it requires Visual Studio Tools for Office to be installed. I thought that always got installed when you install Office. Load VS Tool for Office and now the add in loads.

    Author Closing Comment

    Thanks for chiming in on this.
    LVL 44

    Expert Comment

    by:Martin Liss
    You're welcome and while I appreciate the points, I didn't help solve the problem in any way so I really don't deserve them. Feel free to 'Request Attention' and ask him for help in removing the points.

    Author Comment

    Yes, but you tried.  I spent two days on the phone with the vendors tech support team until one of them noticed. Very frustrating.

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