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Excel Add On does not load

Posted on 2014-08-22
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Last Modified: 2014-08-22
I have installed an Excel add on that refuses to load. This is an add on that I have loaded on plenty of computers before. When I go into the registry I have set the LoadBehavior key to 3 but then when I fire up Excel it gets set back to 2. Any other ideas as to what would prevent an Excel Add On from loading?
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Question by:rwheeler23
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Martin Liss earned 2000 total points
ID: 40279084
Do you have access to the code for the add-in?
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Author Comment

by:rwheeler23
ID: 40279141
No. It is a third party product. We just discovered that it requires Visual Studio Tools for Office to be installed. I thought that always got installed when you install Office. Load VS Tool for Office and now the add in loads.
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Author Closing Comment

by:rwheeler23
ID: 40279840
Thanks for chiming in on this.
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by:Martin Liss
ID: 40279845
You're welcome and while I appreciate the points, I didn't help solve the problem in any way so I really don't deserve them. Feel free to 'Request Attention' and ask him for help in removing the points.
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Author Comment

by:rwheeler23
ID: 40279872
Yes, but you tried.  I spent two days on the phone with the vendors tech support team until one of them noticed. Very frustrating.
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