[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Exchange 2007 Hub Transport Rule Not Working

Posted on 2014-08-22
1
Medium Priority
?
325 Views
Last Modified: 2014-08-25
Here's the situation:

1. user@gmail.com emails genericsupportaddress@mydomain.com
2. Exchange delivery option on genericsupportaddress@mydomain.com forwards the message to generic-dg distribution group.
3. generic-dg distribution group contains saassupportaddress@SAASvendor.com Contact, so the message is sent there.

The problem we're having is that when the message is forwarded to the SAAS vendor, the X-Auto-Response-Suppress header is set to X-Auto-Response-Suppress: DR, OOF, AutoReply. I don't want to include the OOF or the AutoReply values.

I've set up a Hub Transport Rule  as follows:

Apply rule to messages
 sent to a member of generic-dg
 log an event with New Rule Processed
  and set X-Auto-Response-Suppress with DR

I've also tried the following rule:

Apply rule to messages
 sent to a member of generic-dg
 log an event with New Rule Processed
  and remove X-Auto-Response-Suppress

I am restarting the transport service after creation / change and I can verify the rule is being processed by the event logged in the Applications log.

Any help is much appreciated!
0
Comment
Question by:PaulRKrueger
1 Comment
 
LVL 5

Accepted Solution

by:
Addy Nadia earned 2000 total points
ID: 40281524
Hello,

In the DG properties, there is a option to send the OOF to Originator. Please Uncheck it. It will resolve your Problem

Group -> right click "properties" -> Advanced -> Send Out-of-Office message to originator

thanks,
Andy
0

Featured Post

Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

On September 18, Experts Exchange launched the first installment of the Help Bell, a new feature for Premium Members, Team Accounts, and Qualified Experts. The Help Bell will serve as an additional tool to help teams increase question visibility.
The main intent of this article is to make you aware of ‘Exchange fail to mount’ error, its effects, causes, and solution.
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Suggested Courses
Course of the Month19 days, 9 hours left to enroll

872 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question