[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Outlook 2007 Credentials Popup

Posted on 2014-08-22
1
Medium Priority
?
296 Views
Last Modified: 2014-09-22
I have several computer where the users login to exchange using outlook 2007 and the credentials popup screen comes up often, however the user continues to be able to send and receive emails even if they don't put the crednetials on the screen that is coming up once they are logging when outlook opens.

I have created a new profile and can not find what the issue is. anyone that can assist and let me know how I can trace and address this issue?
0
Comment
Question by:TonyEF
1 Comment
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 2000 total points
ID: 40281415
Very common problem. I think this is asked two or three times a week.
It will be caused by Autodiscover, which Outlook 2007 and higher will poll frequently, no matter which version of Exchange you are on.

The fix depends on whether you are using Exchange 2007 or higher internally.
If you are, then the most common reason is misconfigured URLs or untrusted SSL certificate. Outlook cannot cope with SSL prompts very well, so when it gets one it will often throw an authentication prompt instead.

Simon.
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this post, I will showcase the steps for how to create groups in Office 365. Office 365 groups allow for ease of flexibility and collaboration between staff members.
Exchange administrators are always vigilant about Exchange crashes and disasters that are possible any time. It is quite essential to identify the symptoms of a possible Exchange issue and be prepared with a proper recovery plan. There are multiple…
how to add IIS SMTP to handle application/Scanner relays into office 365.
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
Suggested Courses
Course of the Month19 days, 22 hours left to enroll

872 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question