contacting server for information
Posted on 2014-08-23
My PC is having an issue where Outlook shows the message "contacting server for information" and Internet Explorer 11 hangs when trying to open. Other connections such as FTP struggles and works very slowly, but FireFox works perfectly well.
The history.. IE 11 started crashing on open, so I unchecked it from server components and installed it again from the IE website; then updated it. Then used MS Fix It software to reset everything, even tried going back to an old reset point on the server.
Current situation is that IE does not open (nothing happens) or it opens but not all the way, the browser appear with a white page with no menus or content. MS Outlook is able to open but spends 10 minutes on "Contacting Server for more Information" every time I click an email or anything else.
I am running out of things to try... is it my PC or is it my network? any ideas?
Windows 7, MS Outlook 2010, IE 11, Verizon Fios