• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 11762
  • Last Modified:

Restoring Mac OS Lion

I am trying to restore my Mac OS X Lion from the internet.
I start up my MAC and press Command-r I have working Wifi connection and I select disk to put the setup on and I login into Apple successfully   and then I get this error this item is temporarily unavailable Try again later
I have been doing this all day without luck.
1
soffcec
Asked:
soffcec
  • 6
  • 5
  • 2
  • +1
8 Solutions
 
Haresh NikumbhCommented:
check if it does not required firmware upgrade ..

http://support.apple.com/kb/ht4904

some of the OS can not be restore with out firmware upgrade
0
 
strungCommented:
That often means that Apple does not recognize your Apple ID as being entitled to download Lion. Is that the Apple ID you used when you purchased it?

What OS originally came with your Mac?
0
 
soffcecAuthor Commented:
Well I have no idea where it was  purchased. I use my Apple ID who works everywhere else. If I sign in with unknown Apple ID I get incorrect ID message.

The problem is that the OS is not working and I can only start it into setup with Command-r
The computer is MacBook Air. That is all I know.
0
Upgrade your Question Security!

Add Premium security features to your question to ensure its privacy or anonymity. Learn more about your ability to control Question Security today.

 
strungCommented:
If you have an Apple Store nearby, your easiest solution would be to take it into the Genius Bar. They will likely fix it for free.

Alternatively, if you have another Mac, you could follow the instructions here to create a bootable USB Mavericks installer and install Mavericks:

http://arstechnica.com/apple/2013/10/how-to-make-your-own-bootable-os-x-10-9-mavericks-usb-install-drive/
0
 
soffcecAuthor Commented:
Next Apple store is about 300 km away. I only have Apple Ipad.
0
 
strungCommented:
I suggest you call Apple Support:  http://support.apple.com/kb/HE57
0
 
soffcecAuthor Commented:
I made new Apple ID and when I log in with that in the setup I get this message:x os
0
 
strungCommented:
Unless your computer shipped with Lion, or you can figure out what Apple ID was used to purchase Lion, the Apple Store will likely insist you pay for Lion.
0
 
Justin Pierce, CEHCybersecurity EngineerCommented:
Hi Soffcec,

   I would get this call a lot at AppleCare. First, make sure that you are using your full email, which is your AppleID, when you input it for the restore. The password is going to be the same one that you would use to purchase music, books, or an app.

Do you have any Time Machine backups? If so, please perform a restore. If not, please read on.

  Do you have another Mac in the house?
 
  If not, does a family member or close friend have one?
 
  If so, then you can drop over for a chat (maybe a glass of wine) and then use their Mac to attach Mavericks to your AppleID. All you have to do is open their "App Store" /  go to the upper left-hand corner where you see "App Store" in bold and then look to the right until you see the word "Store" and click it / Scroll down to "Sign Out" and give it a good click / Next, go back up to the upper left-hand corner and click "Store" again / Scroll dow to "Sign In" and then put your AppleID and password in. Now, that you are signed in under your AppleID go to the search bar in the App Store and type in Mavericks. Start the download. Now you have 2 choices:
(1) If the wine is good and the Internet is fast stay until the download completes and then follow these steps to make a Mavericks USB install: http://arstechnica.com/apple/2013/10/how-to-make-your-own-bootable-os-x-10-9-mavericks-usb-install-drive/

(2) If the wine is bad or you are short on time, you can forget the USB install and just be satisfied that you have attached Mavericks to your AppleID and head home/ get to the Recovery screen on your Mac/ select the option to reinstall an OS X, and then input your AppleID & password/ Apple will validate it and then start the download.

As always, if you have anymore questions please post back here and we will continue to assist you. Thank you for your time.

Hope this helps.

MacGuy47
0
 
soffcecAuthor Commented:
I got the owners AppleID but when I use it I get this message:
dan
Then I get message about I will be forwarded to the Danish store, but nothing happens.
When I try again to log in again I get the old message:this item is temporarily unavailable Try again later
0
 
strungCommented:
You need to call Apple
0
 
Justin Pierce, CEHCybersecurity EngineerCommented:
Hi Soffcec,

 It does look like you will have to call in.  The only other way that you could do this is use your AppleID if you have Lion, Mountain Lion, or Mavericks attached to it. If you don't have any of those operating systems attached to  your AppleID, then you could use another Mac and download Mavericks to your AppleID. (The moment you start downloading Mavericks, is the moment that it is attached to your AppleID. This means that in the Recovery Partition you can enter your AppleID & password / Apple will verify it/ then start the download of Mavericks to your Mac.

If all of that sounds like it would be too much trouble, then your best bet is to call in like Strung said.

Hope this helps.

MacGuy47
0
 
soffcecAuthor Commented:
The hard drive is out of order.
0
 
soffcecAuthor Commented:
I put new hard drive in and all is working.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

  • 6
  • 5
  • 2
  • +1
Tackle projects and never again get stuck behind a technical roadblock.
Join Now