phone showing on my home network

Posted on 2014-08-25
Last Modified: 2014-08-26
I have just switched ISP and now have a fibre connection.
I have set up access for my (hard wired) PC and our network devices. I haven't yet set up mac address filtering.
From time to time when I look at my windows network I see a phone connected (we only have iPhones) and I have no idea where this device (or if it really is a phone) is coming from. I have set up a VERY strong password for connection.
This unknown device can be seen in the image.
My modem is a Netcomm wireless NF4V

Is this a device connecting to our network?
Is it another device being incorrectly shown as a phone by windows 8.1?

I tried to stop the wireless connection from being broadcast by selecting "hide access point" but this just kicked all devices off the network. How do I hide the network like I used to with my previous wireless set-up?
Sorry, turned into 2 questions
Question by:QPR
    LVL 28

    Expert Comment

    this looks like a screen from your computer is showing a device on your Computer or another computer not on the Netcomm wireless NF4V.
    log on to the Router and check the devices connected.

    can you still see this device  if you disable the wireless on the router?
    LVL 15

    Expert Comment

    The model number of the device is indeed that of a Huwaei mobile phone. However, I'm not sure that its appearance is a cause for concern as it seems to be just advertising its presence; it hasn't been assigned an IP address.

    If it worries you you can always block its MAC address...
    LVL 10

    Accepted Solution

    It's a side-effect of Microsoft's implementation of "Windows Connect Now" (WCN), their version of Wi-Fi
    Protected Setup (WPS) protocol in Windows 8/8.1. It's supposed to be helpful, you just have to "want" to see the helpfulness. WCN is showing you nearby wireless devices it has detected which are not on your network, perhaps those devices attempted to associate to the network but did not have the password. It seems to be mainly Android devices, some IP cameras, etc.  It's unclear how exactly it could be helpful to see them on your network-- you can't connect to them, because they are *not actually* on your network. More likely to cause alarm, but no danger. Just annoyance.

    Run services.msc, locate "Windows Connect Now - Config Registrar" - stop it if it's started, set to disabled. That should solve the problem and probably won't bother anything you do if it's not there. If it's still showing up, could be riding on the WPS service on your router, which you should disable if you don't use it.

    Good luck
    LVL 29

    Author Comment

    Thanks, it certainly raised an eyebrow! I saw it under network devices and assumed it was connected to the network.
    I did look into mac address filtering and added the mac address of the phone to the deny tab, yet when I looked under the "allow" tab it was listed there too.
    Did I misunderstand the dialogue?
    Also where do I stop my network broadcasting its existence?
    I'd like to add our 2 phones and table to the "allow" section of the mac address filtering but stop it showing up for others unless the network name and ssid are entered

    I would need to look up WPS to know if I'm using it!
    Basically this is just a network that allows device access through to the Internet and allows me to share files between the PC and tablet via the Windows Homegroup
    LVL 10

    Expert Comment

    Blocking MAC addresses is not worth the effort as long as you have a strong WPA2 encryption password. The encryption is the bank vault door, MAC address filtering is cellophane tape. The encryption will keep out all but the most advanced hackers, and if they are capable of getting through the encryption, spoofing MAC addresses is child's play to them.

    I also do not recommend hiding your network. Again, strong encryption, no worries. A hidden network causes problems with some devices, and it also complicates "bandwidth sharing" cooperation that nearby access points on the same channel will do when they know of each other's existence-- they will sync their transmissions so they are not transmitting at the same time (we're talking in millionths of a second here, not noticeable to you) and interfering with their neighboring access points. However, all that said, if you want to hide your SSID, check "Hide Access Point" under "Wireless - Basic" setup.

    It looks like WPS is disabled by default on that router, so no worries there, either.

    Now, the final two words of your post are key, using "Windows Homegroup" can also cause these supposedly rogue devices show up your network. You may just have to learn to ignore them if you use Windows Homegroup.

    LVL 29

    Author Comment

    TYVM. I tried "hide access point" a couple of days ago and immediately all the wireless devices in the house lost connectivity so I assumed I did it wrong.
    That said, based on your advice and the fact that my password is 20+ chars long (alphanumeric and non-dictionary) I'll leave well alone and not fiddle with the cellophane obstacles.

    I googled WPS and (unless wikipedia needs updating) it looks like a USA thing - but then I may have clicked on the wrong acronym :)

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    How to run any project with ease

    Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
    - Combine task lists, docs, spreadsheets, and chat in one
    - View and edit from mobile/offline
    - Cut down on emails

    Working settings for French ISP Orange "Prêt à Surfer" SIM cards for data connections only. Can't be found anywhere else !
    This subject  of securing wireless devices conjures up visions of your PC or mobile phone connecting to the Internet through some hotspot at Starbucks. But it is so much more than that. Let’s look at the facts: devices#sthash.eoFY7dic.
    This Micro Tutorial will show you how to maximize your wireless card to its maximum capability. This will be demonstrated using Intel(R) Centrino(R) Wireless-N 2230 wireless card on Windows 8 operating system.
    Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…

    760 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    10 Experts available now in Live!

    Get 1:1 Help Now