Robert Ehinger
asked on
Laptop Doesn't Recognize the Battery
Gateway laptop with Windows 7. Everything seems to work except it will not recognize the battery. I purchased a new battery but no luck. I deleted the battery from device manager and let Windows reinstall but no luck. I have cleaned the contacts and made sure the connections are good but no change. Any suggestion on getting this laptop to see and charge the battery?
Thank you!
Robert
Thank you!
Robert
ASKER
OK, I disabled and waited and after enabling again it said "Plugged in not charging." When I returned to the computer later I was back to the original problem of the battery not being recognized.
is it an original battery?
if not, it may just not work ok with others (i had the case - tried 2x battery from 3rd party- never worked!)
can you locate such a battery for testing? because it also may come from the motherboard charging circuits
if not, it may just not work ok with others (i had the case - tried 2x battery from 3rd party- never worked!)
can you locate such a battery for testing? because it also may come from the motherboard charging circuits
ASKER
Same issue with an original and replacement battery.
then i must say the circuits probably are damaged
the only other possible solution i see is upgrading the bios
the only other possible solution i see is upgrading the bios
ASKER
The BIOS has been upgraded
ASKER CERTIFIED SOLUTION
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Just Disable, wait for 3 minutes and Enable again. Let me know of its not working.