Running Outlook 2013 Office 365

Posted on 2014-08-25
Last Modified: 2014-08-27
I have a user that when he is typing in Outlook creating a new message he can type and then the letters will appear after 2-3 minutes. This only happens in Outlook and all other apps work at normal speed when typing in them. Have found in forums that it can be related to bad hard drive or graphics but he has been using the same laptop for six months and this just started. Laptop seems to be performing at normal speed for all other functions.
Question by:TabDB
    LVL 38

    Accepted Solution

    Have you tried Outlook in safe mode (either hold the CTRL key when pressing on the icon or type 'Outlook /safe' in the run box)'? Seems to me like some add-on is messing up.
    LVL 13

    Expert Comment

    by:Mark Galvin
    try opening Outlook, Click File (top left), Then Options. Now click on advanced and scroll down to where you see “Disable hardware graphic acceleration” – Simply place a tick in the box, restart Outlook and it should be a lot faster.

    Author Comment

    Ran Outlook in safe mode and it works perfectly. I will disable add-ons in a few minutes to start testing.

    Author Closing Comment

    Add-On was causing the issue.

    Featured Post

    Highfive Gives IT Their Time Back

    Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

    Join & Write a Comment

    Companies keep a much closer eye on costs today, so changing to new Technology – Microsoft Office 365 is the smartest move to take.
    Outlook Free & Paid Tools
    Microsoft Office Picture Manager has a Picture Shortcuts pane that shows a list with the Recently Browsed folders. While creating my video Micro Tutorial here at Experts Exchange showing How to Install Microsoft Office Picture Manager in Office 2013…
    Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

    732 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    22 Experts available now in Live!

    Get 1:1 Help Now