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RDS Cals & Office 365 -  Remote Desktop Services

Posted on 2014-08-25
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My customer allows users to connect to their server via Remote Desktop Connections and interrogate  Access databases on the server. All that was working fine on their older Server 2003, Terminal Services & Office 2003. Since migrating to Server 2008 R2 and Office 365 we were still OK until we installed Remote Desktop Services. Now it gives us the following error  

This copy of Office 2013 cannot be used on a computer running Terminal Services. To use Office on a computer running Terminal Services , you must use a Volume license edition of Office.

Will installing RDS CALs fix the problem or do we need another version of Office?

This seems to indicate that RDS CALs are attached to Office.

You will need RDS CAL’s  for each user, so my advice would be to attach the 1 copy of Office Pro Plus 2013 to your order for the RDS CAL’s and Office 365.
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Question by:Randy Downs
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by:Cliff Galiher
Cliff Galiher earned 2000 total points
ID: 40283453
Right now for Office 366, only subscriptions purchase through a volume license can be used on an RDS server, and one VL copy of Office 2013 must be purchased in addition to the 365 subscriptions to install on that RDS server. So if you didn't get your subscription on a VL agreement (and many many aren't), you'd need to buy as many Office 2013 copies as necessary (more than one) to cover your license uses. Very cumbersome. Or try to get your existing O365 sub onto an agreement so it can be used AND still buy one copy of office 2013.

If it sounds complicated, it is. Currently O365 on an RDS server is a mess, from both a technical and legal perspective.
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by:Randy Downs
ID: 40283468
We just bought a Office 365 Home subscription from Microsoft & that worked on the server until we installed RDS. How do we get an O365 sub agreement for a single license? Through a vendor?
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by:Cliff Galiher
ID: 40283501
I don't think you can for a single subscription. And if you truly only have one user (hence only one subscription) why do you need RDS at all? RDS us inherently for multi -user environments.
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by:Randy Downs
ID: 40283526
We have multiple users logging in from local Corporate office & branch offices. I was hoping for one subscription that could cover multiple users. Note this worked fine with Office 365 until we added RDS but it was limited to 2 concurrent users.
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by:Randy Downs
ID: 40283531
This also worked on the old server using TS & OFC 2003
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by:Cliff Galiher
ID: 40283537
That is illegal to use one subscription for multiple users and would get caught by MS activation very quickly. The subscription agreement is very clear about a subscription being for one user only.
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by:Randy Downs
ID: 40283540
Note that it might be better if we just shared these databases out on the web rather than letting folks connect to the server to run Access.
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by:Randy Downs
ID: 40283542
Isn't there a volume license?
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by:Cliff Galiher
ID: 40283543
Office 2003 was never sold as a subscription like 365 is, so that's a bit of apples and oranges. But if you only bought one copy of office 2003 and had many users accessing it via TS, that was illegal as well, even if it technically worked.
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by:Cliff Galiher
ID: 40283549
There are volume licenses for office 2013 and 365, but you still need to buy multiple copies. Volume licenses do NOT get you out the licensing/subscription agreement. They just give you better pricing.
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by:Randy Downs
ID: 40283554
I was charged with moving the existing application from one server to another. Chatting with Microsoft now for a Partner to straighten this out.
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by:Randy Downs
ID: 40283580
I am just trying to simplify this task. Would sharing the database on the web be a better solution?
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by:Randy Downs
ID: 40283645
FYI, I didn't set up the original server with Office 2003 but that's what the customer had. I am trying to get this setup properly.
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Cliff Galiher earned 2000 total points
ID: 40283706
Sharing the database on the web may be a better solution. But many people don't have Access, as that is bot included in hoke versions of Office. So you may be introducing a new set of challenges.
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by:Randy Downs
ID: 40283871
It looks like the best solution is to switch the 8 users that use the Access database to Ofc 365  Mid size business and share out the databases on SharePoint.

The proper licensing for 8 users - Windows, RDS & Office would cost around $5,000.
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Author Closing Comment

by:Randy Downs
ID: 40283876
Thanks for the quick responses
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