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Exchange 2013 eDiscovery export to pst is hanging

Posted on 2014-08-25
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I have a new exchange server install.  It's about three weeks old.  I'm trying to use the eDiscovery PST export tool and it's hanging on the export.  

I have .net 4.5, I'm using the right version of explorer (v11) and I can browse to the location where I want the PST to land, but when the screen pops up showing my progress, it just sits there with calculating showing up and Searching mailboxes and preparing the item list to export.

Anyone have any ideas about how to clear this and get a successful export?

Thanks

Cliff
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Question by:crp0499
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Expert Comment

by:Amit
ID: 40283656
If task is showing in progress that means server is still working. You need to give time server to completed. It depends upon data server need to search.
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Author Comment

by:crp0499
ID: 40283947
I have waited for two days for 11 emails. :)
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Expert Comment

by:Amit
ID: 40284006
How many DB's you have in total and what is total DB size.
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Author Comment

by:crp0499
ID: 40284012
I think I found the culprit.  I was in Compliance Mgt and Org Mgt, but not in Discovery mgt.  Also, there IS a CSV file on my desktop so something is happening.  I don't think I'm waiting long enough.  I'm giving it another go after adding myself to the appropriate groups.
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Expert Comment

by:Amit
ID: 40284033
That was suppose to be my next question, however you already find out.
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Amit earned 2000 total points
ID: 40284059
Check the permission section in this article
http://technet.microsoft.com/en-us/library/dd298021(v=exchg.150).aspx

Just do ctrl+f and search for permission.
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