We are running KOFAX VRS OEM PFU-PRO Built-in version 5.0 (License level- Workgroup) witha Fujitsu fi-5530C2 Scanner. Every once in a while the PC will lock up during the scan and require a cold reboot. We are unable to kill the process. After the reboot, the system seems to be stable and scanning can resume. The workstation and scanner are new as of 02/14. (WIndows 7 Pro and 8GB of RAM). The problem is sporadic but it has been pretty consistent since the new workstation and scanner were put in place. The scan software and VRS have been uninstalled and reinstalled and the problem persists. There are no specific errors other than a popup that indicates that the scan has stopped. We are wondering if there is something inherent within this version of VRS that may be causing the issue. Any feedback or advice would be greatly appreciated.