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troubleshooting Question

SPF Notification question

Avatar of lapavoni
lapavoniFlag for United States of America asked on
Internet / Email SoftwareEmail ServersDNS
8 Comments1 Solution499 ViewsLast Modified:
Greetings.  I am pretty sure I have our SPF (TXT) record set up properly in DNS, but every so often we get an undeliverable message with an SPF link similar to:

Please see http://www.openspf.org/Why?xxxxxxxxxxxx

The resulting suggestion from Openspf.org is:

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MX1 rejected a message from a mail server claiming to be mail.our_domain.org.

MX1 received a message from mail.our_domain.org (xx.x.xxx.xx) from a mail server claiming to be mail.our_domain.org.

The domain mail.our_domain.org has not published an SPF policy. It is possible that the receiving mail server refuses all mail from domains that do not have an SPF policy.
----------------------

My guess is that the recipient's mail server or hosted filtering is doing a reverse DNS for:  mail.our_domain.org  or their SPF check is mistaking our "domain" as:  mail.our_domain.org  .... instead of correctly identifying our domain as:   our_domain.org

Suggestions ?  Anything we should change or is this a misconfiguration on the recipient's side ?

Thanks much.
-Stephen
ASKER CERTIFIED SOLUTION
Avatar of mikebernhardt
Commented:
This problem has been solved!
Unlock 1 Answer and 8 Comments.
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