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mac and pkg files

I have a macbook air
I have downloaded microsoft silverlight for mac as a dmg file

When I open the dmg file I have a pkg file to install
Double clicking this file results in the installer opening but does not go any further - no installation

Help please
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doctorbill
Asked:
doctorbill
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7 Solutions
 
Dave BaldwinFixer of ProblemsCommented:
Sometimes it's as simple as dragging the item into the Applications directory.
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doctorbillAuthor Commented:
but this is a pkg file - needs installing ?
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adez12Commented:
http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx

Download the installation file again, you might have a bad download.  Then you're correct, double-click the pkg file, then it's Next Next Next until you're prompted for your password.
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doctorbillAuthor Commented:
Already tried this
Double clicking the pkg file just opens the installer but nothing else happens - no password prompt or anything
Installer just site there in the system tray
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adez12Commented:
What browser/version are you using?  OS?
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doctorbillAuthor Commented:
Tried google chrome / safari
Macbook air - latsst OS
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adez12Commented:
Want to try it in Firefox?  I only use Firefox ESR and Safari on my MacBook Pro now.

Reinstall Silverlight in Firefox, if that's ok with you.  Then go here to see if it's installed:  https://www.mozilla.org/en-US/plugincheck/
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doctorbillAuthor Commented:
this is not a browser issue
Once the pkg file has been downloaded the installation process is down to the MAC OS and installer
Browser is not being used
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adez12Commented:
Have you tried to right-click on the installation file..  Choose Open with.  Then choose Installer.  Try rebooting first.
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Dave BaldwinFixer of ProblemsCommented:
Yes, it is a browser issue because Silverlight is a browser plugin.  In Firefox on my MacBook Pro, Silverlight 4.0 is disabled because "it is known to cause problems".  In Safari, click on Help and then Installed Plugins and see if it is listed there.  I've got Silverlight 4.0 listed there.
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doctorbillAuthor Commented:
yes - no change
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doctorbillAuthor Commented:
but surely that would not stop the pkg file from at least going through the install process
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Dave BaldwinFixer of ProblemsCommented:
But that is the way to check to see if it got installed.  I do have a listing for 'Microsoft Silverlight' in my Applications folder so I guess you can check there also.
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doctorbillAuthor Commented:
It turns out that the Sky website does not support Silverlight at the moment
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