realtimer
asked on
The folder \\ServerName\Path isn't accessible. The folder may be located in an unavailable location
Hello,
We are running an SBS 2011; client workstation is runing Windows7 64-bit & Office 2003.
User has file XYZ.XLS open. Makes changes and attempts to save it to the same location with a new name.
He receives the following error:
Microsoft Office Excel
The folder \\ServerName\RedirectedFol ders\UserN ame\My Documents\FileName isn't accessible. The folder may be located in an unavailable location, protected with a password, or the filename contains a / or \.
I have verified that none of the items in the error are valid.
There are no folder quotas in place. User is able to copy and paste the file in that folder and renames it in that manner at this time.
Any thoughts would be appreciated. Thank you!
Regards,
Real-Timer
We are running an SBS 2011; client workstation is runing Windows7 64-bit & Office 2003.
User has file XYZ.XLS open. Makes changes and attempts to save it to the same location with a new name.
He receives the following error:
Microsoft Office Excel
The folder \\ServerName\RedirectedFol
I have verified that none of the items in the error are valid.
There are no folder quotas in place. User is able to copy and paste the file in that folder and renames it in that manner at this time.
Any thoughts would be appreciated. Thank you!
Regards,
Real-Timer
Is this it?
KB980232 (MS10-020) problem: users can't save anymore from Office 2007 applications to servers:
http://social.technet.microsoft.com/Forums/windowsserver/en-US/bae1e32a-b878-4af2-8d27-9b747e11bf21/kb980232-ms10020-problem-users-cant-save-anymore-from-office-2007-applications-to-servers?forum=winservergen
KB980232 (MS10-020) problem: users can't save anymore from Office 2007 applications to servers:
http://social.technet.microsoft.com/Forums/windowsserver/en-US/bae1e32a-b878-4af2-8d27-9b747e11bf21/kb980232-ms10020-problem-users-cant-save-anymore-from-office-2007-applications-to-servers?forum=winservergen
This hotfix may fix your problem. http://support.microsoft.com/kb/983458
ASKER
Thanks -
Hotfixes were not applicable to what we were running.
Hotfixes were not applicable to what we were running.
Try and remove/Re-add PC to the domain, this normally fixes it
If not rename the PC on the network deleting the original name from AD.
Also try from CMD, ipconfig /release and then a /renew
If not rename the PC on the network deleting the original name from AD.
Also try from CMD, ipconfig /release and then a /renew
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ASKER
Other solutions were not usable in the problem resolution. We resolved the issue internally. Thank you.
Also try having the user browse to the unc path from the computer and see if they get any errors.