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Louts Notes - File does not exist - Attachements - Recovered Mail file -DAOS

Hi Guys,

We have an issue where an old mail file which was archived off was put back so some emails could be accessed.
While all the emails can be accessed fine. None of the attachements can. They give error "File does not exist"

We have DOAS implemented so I am worried that for some reason when this was archived off we lost the attachments somehow?

Is anyone able to shed some light on this?

Cheers
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320adel
Asked:
320adel
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1 Solution
 
ThomasMcA2Commented:
When using DAOS, Domino only keeps an attachment for as long as a database on the server has/needs that attachment. Once the attachment has been deleted/archived from all databases on the server, there is no need to keep the attachment, so Domino deletes it.

To find out which NLO file needs to be restored, run this command:
tell daosmgr listnlo -o missing.txt MISSING restoreddatabasename.nsf

Open in new window

Once you restore the file(s) listed in missing.txt, your old attachments should be accessible again.
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320adelAuthor Commented:
HI Thomas,

Thanks for this

I have run the command and get the following the the .txt file

"H:\DAOS\0001\DA2F3DDAACBF4B082884C9741183F6F722CA7D2A00017E33.nlo
H:\DAOS\0001\D7EE2D1CDB9D71CB25916ED084A7C5B2A6D296E60001B502.nlo
H:\DAOS\0001\E40FA5124828B64C3BAB438E863309D7F1459A37000603BE.nlo
H:\DAOS\0001\F7DF0E16C678E299D8C86A3A79B57B584A25718B00026DB5.nlo
H:\DAOS\0001\F7DF0E16C678E299D8C86A3A79B57B584A25718B00026DB5.nlo
H:\DAOS\0001\4809D94883518168A0BE0A54EA10EE83912F33860006039B.nlo
H:\DAOS\0001\5E528AEBEA87463C151924C6C8EB700027D23AD0000260C5.nlo
H:\DAOS\0001\4875946D03EEC84CA3A1C6516418564B68E6C6A500026822.nlo
H:\DAOS\0001\4875946D03EEC84CA3A1C6516418564B68E6C6A500026822.nlo"

There are 100's of these.

Im not to sure where to go from here now.
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ThomasMcA2Commented:
If you are using Tivoli Storage Manager (TSM), you can restore those NLO files with this command:

dsmc restore -filelist=missing.txt -inact

Open in new window

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320adelAuthor Commented:
Hmm and if we don't use that?
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320adelAuthor Commented:
So does this mean that because we use DAOS we are unable to move old employes dial files out of Domno dir without losing the attachments?
There must be a way to archive off the mail files to come back to later and still have the attachments intact?
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ThomasMcA2Commented:
Implementing DAOS requires changing your backup process. See here.

Once you are using DAOS, you must backup both the NSF files (the mailboxes) and the NLO files (the attachments). You must also use backup software that is Domino-aware, such as Tivoli Storage Manager (TSM).

If you are not using TSM, then you would need backup software that maintains a searchable index of backed-up files. You need to be able to search within the backup software to find what media those NLO files are on, and then restore from that media.
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320adelAuthor Commented:
We do back up both locations.
Acrnois is the backup software we use.
I am able to mount backups and access them as though they are a physical hardrive?

Do you think I can use these backups in conjunction with TSM to sort my issue?

Thanks
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ThomasMcA2Commented:
Huh? You said you don't use TSM, so how could that help "sort your issue?"

The example TSM command uses a command-line version to point the restore process to a text file that contains which files to restore. Perhaps Acronis has a similar function.
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320adelAuthor Commented:
Sorry I have misunderstood how TSM works.
Was thinking I could get a copy of TSM and use to search through the Acronis backup for the file that needed to be restored after I mounted the backup.

I appreciate all your info guys, I'm no lotus expert and have been left in the deep in a bit.
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320adelAuthor Commented:
Well update is we couldn't sort so for this instance we lost the attachments for that old mail file.
Learning curve. Wont make same mistake twice
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