Why is public folder not showing when using outlook anywhere on outlook 2007 to connect to Exchange 2013

I have outlook anywhere configured on outlook 2007 to connect to Exchange 2013, email send and receive is working fine, however, public folders are showing up, however when using OWA, they show up and can be accessed successfully, any advice?
Sinan HameedIT TechnicianAsked:
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Lionel MMSmall Business IT ConsultantCommented:
I think you made a mistake in your description--you said shared folders are showing up in both, which ones are not working--thanks.
Sinan HameedIT TechnicianAuthor Commented:
Sorry my mistake; the public folders are not showing up when using outlook, but are showing up when accessing via OWA

Lionel MMSmall Business IT ConsultantCommented:
Do you have any newer versions of Outlook other than 2007? I ask to see if it is something in 2007 or if it is something in exchange. The fact that you can see them in OWA tells me it is not exchange but Outlook 2007. However it could be a permission issue on exchange for outlook clients so if you ahve a newer version of Outlook it could help to pin point the best place to focus on.
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Sinan HameedIT TechnicianAuthor Commented:

Sorry for the late response,

Yes, I tried Outlook 2013 and it worked fine, now even Outlook 2007 is working after setting it to auto discover the mailbox instead of manually configuring it, so I guess public folders show up when you Outlook automatically configure the mailbox. Anyway, thanks for your help


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I've requested that this question be closed as follows:

Accepted answer: 0 points for Sinan82's comment #a40291733

for the following reason:

No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Accept: Sinan Hameed (https:#a40291733)

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Lionel MMSmall Business IT ConsultantCommented:
My suggesting that Sinan82 try a later version of Outlook is what got him to the solution to the problem so I should get the credit for that, accept his answer but I should get the points for putting Sinan82 on the right path. Thank you.
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