On Windows 8 Tablet I can't re-install apps only new ones

Posted on 2014-08-26
Last Modified: 2014-09-15
Hello Experts,

     I have a strange issue with a Lenovo Tablet 2 running Windows 8.  We had a user that was using it but left the company so we removed the tablet from our domain and set it up with a local user account.  All seems to work fine however we found that some of the apps had an X on the bottom right of the tile.  When we tried to run it would just flash for a second and close.  We then tried to re-install the app but it fail and we get the error code 0x80070005.  We are able to load new apps with no issue.  We searched Google and found a few fixes like the folder permissions and app diag program but no luck yet.  Any suggestions would be appreciated.
Question by:sdpads
    LVL 52

    Expert Comment

    Do an inplace upgrade of windows to repair it.
    ->insert the setup DVD ->start installation but select upgrade. Files, programs and settings will be keopt.
    ->is done best with a current DVD with 8.1 update 1 included (if you have access to one).
    LVL 89

    Expert Comment

    by:John Hurst
    I suspect it has something to do with being removed from the domain, but I am not sure exactly what.

    Look in Control Panel, Programs and Features. Find 2 programs:  Lenovo Dependency Package and Lenovo Settings Dependency Package. Both should be there.  Close out control panel

    Go to and to Support. Find the support page for your specific model. Find those two packages, download them, install them and restart the computer.

    Now see if you can uninstall apps.   Please let us know

    Accepted Solution

    Wasn't able to resolve with suggested solutions.  Had to re-install.

    Author Closing Comment

    No solution worked.  Had to re-install the OS.
    LVL 52

    Expert Comment

    Did you try an inplace upgrade? How far did you get?

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