Backup Exchange 2010 Mailboxes With Backup Exec 2012

Pedro_Bernardo used Ask the Experts™
Dear All,
I have a server runining Exchange 2010 sp3 ubder Windows Server 2008.
On a diferente machine I setup BackupExe 2012 and exchange Management Console 2010 from where I am able to see all mailbox on exchange Server.
Unfortunatly using Backup exec on the referred machine I am not able to see the mailboxes (see attached file).
Can u please help?

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Paul JacksonICT Officer - Networks and Infrastructure

You would need to install the BE2012 agent on the Exchange server


Thanks Paul. I have already intalled de BE2012 agent. I can see and download the files and system state, but the information Starage is has zero byte.

Any adictional ideia?

Att. PB
Paul JacksonICT Officer - Networks and Infrastructure

Make sure that the BE software and agent are up to date.
Make sure that the account you are using is a domain admin and also an admin on both the BE server and the Exchange server. Also make sure it is a member of the Backup Operators, Exchange Services, Exchange Domain Servers, and Exchange Organization Management groups.
Make sure that the Exchange Trusted Subsystem and Organization Management groups are part of the Administrators group on both servers.
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Senior Infrastructure Consultant
Ensure all the requirements mentioned below are met :
1. Backup Exec Account used for backup must have an active mailbox on the exchange server.
2. The mailbox should not be hidden from the Global Address List
3. Backup Exec "Logon Account" is an explicit member of Local Administrators group in the Exchange Server
4. Backup Exec "Logon Account" is "Unique" inside the Exchange Organization.  See  "How to confirm that an Exchange mailbox name is unique within the Exchange organization when configuring Backup Exec to back up Exchange mailboxes"
5. Make sure the Exchange 2010 Management tools are installed on the Backup Exec server.
6. Make sure the ID used by Backup Exec is added to the Organization Management group of Exchange Role Based Access Controls (RBAC).

Also check configuration as exist in below link


Thanks Paul & Ali.
I will have a look and come back ... by the end of the day


Many thanks

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