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how can I set up a remote desktop connection between 2 computers running Windows 8.1?

Hello and Good Evening Everyone,

          I am interested in setting up a remote desktop connection with my friend's computer for potential troubleshooting purposes.  With this point in mind, I am wondering how I might can achieve this goal within a Windows 8.1 desktop environment.  To be more specific, I am wanting to log into his computer which is located across town from my home laptop running Windows 8.1.  As I understand it, a remote desktop connection would need to be set up.  

           If someone could provide a resourceful link which outlines the steps with easy to understand illustrations for remote desktop connections, it will be greatly appreciated.  I look forward to hearing back from everybody regarding this question.

           Thank you

           George
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GMartin
Asked:
GMartin
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7 Solutions
 
Frosty555Commented:
There are many different technologies available for remotely controlling another computer (either for remote access, like managing a server, for holding meetings, or providing technical support).

Microsoft's built-in solution, the "Remote Desktop Connection", is intended for business organizations with many computers on the LAN. It does not come with the home edition of Windows, only the Pro edition. It does not work over the Internet unless you do some manual configuration of the router on the remote side. I don't think it's suitable for you.

In your case, I think you would be best served by one of the commercial "technical support" tools out there, such as:

    GotoAssist
    TeamViewer
    LogMeIn
    Cisco WebEx

All of these products allow you to gain remote access to another person's computer over the Internet very easily without having to do manual configuration of their network or router, and with a minimal number of "clicks" needed from the end user to get it up and running.

Out of the list, my personal favourite is TeamViewer, which is free for personal use (and I believe you would legitimately fall under that category), so I'd go try that first.

www.teamviewer.com
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John HurstBusiness Consultant (Owner)Commented:
For RDP to work, the computers need to be Windows 8.1 Pro. No identifier means Home and then RDP won't work.
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McKnifeCommented:
Remote assistance would work. Google "remote assistance easy connect". It works across the internet and is meant for personal support.
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flubbsterCommented:
Yeah. Remote assistance will work for sure. Easy to set up and use. Look here:

http://windows.microsoft.com/en-us/windows/windows-remote-assistance-faq#1TC=windows-8

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flubbsterCommented:
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GMartinAuthor Commented:
Hello and Good Morning Everyone,

             After reviewing all of the insightful suggestions given in addition to the resourceful links, I have decided to start out trying a 3rd party program,  TeamViewer.  Since I have never used this program or any utility similar to it for the purpose of remoting to another computer, I am requesting a tutorial link with illustrations for using this program in conjunction with Windows 8.1.  Since I do not have the Professional Edition of Windows 8.1, I have to conclude a 3rd party program is the only way to go with this under the current circumstances.

            Any tutorial link or links to  TeamViewer provided which I can print out after work today will be greatly appreciated.  In the meantime, I look forward to hearing back from everyone.

           Thank you

           George
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McKnifeCommented:
George, as you could read, Remote assistance would work. This is not remote desktop (which is a pro feature). So if you please try it, then we can avoid using 3rd party software at all (although team viewer is a decent product).
http://windows.microsoft.com/en-us/windows/help-computer-problem-windows-remote-assistance#1TC=windows-7 has also a section (below) about easy connect.
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flubbsterCommented:
Straight to the source:

http://www.teamviewer.com/en/help/video.aspx

Good luck
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GMartinAuthor Commented:
Hello Everyone,

             Thanks so much for the links.  Without a doubt, either of two options mentioned will certainly work for my needs.  Incidentally, what is the time expiration for the ID number and password which is automatically generated by TeamViewer?

             George
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McKnifeCommented:
There is no expiration. If the user at the other end requests help, a password gets generated that is valid until he either closes teamviewer or until the already active session is stopped. The ID stays the same all life long.
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flubbsterCommented:
Google is a wonderful thing. You can set a permanent one if you like. Read through the instructions here:


http://support.swingcatalyst.com/entries/21523028-How-to-set-permanent-password-in-TeamViewer

Happy trails!
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Frosty555Commented:
Video tutorial for how to use TeamViewer:

http://www.teamviewer.com/en/help/video.aspx

The ID is unique to the computer and does not change unless there is a significant hardware change on the computer.

The password is randomized every time TeamViewer starts, unless you configure "Unattended Access", which case TeamViewer will let you specify a permanent password of your choice.

The "Full Version" of TeamViewer is the version that you would use - it includes the remote control module, AND the ability to remote control other people's computers by typing in an ID and Password.

The "Quick Support" version of TeamViewer is just a stripped down version that only allows one-time-use remote control. No installation is required, the user just runs it and it shows them an ID/Password which they read out to you (presumably over the phone). When they close the program, it is gone from their computer until they download it again. Great for one-off support.

The "TeamViewer Host" version of TeamViewer is the remote control module + the unattended access configured by default, it runs as a Windows Service permanently on the system.

----

Once you have an appropriate version of TeamViewer running on the person's computer, and you have established a TeamViewer ID and Password for them, you can keep track of your ID/Password pairings using a TeamViewer Account. Sign up, and you can then add computers to your account's Computer List, which is conveniently accessible directly from the Full Version of TeamViewer installed on your system.
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GMartinAuthor Commented:
Hello and Good Evening Everyone,

          Thanks so much everyone for your patience with my followup questions in addition to the delay in responding back to provide closure.  After carefully going through all of the suggestions given, I went ahead and carried out what was needed using Remote Assistance Easy Connect which is integrated in with Windows 8.1.  At first, I believe there was some degree of confusion on my part because of the other utility, Remote Desktop, which is only available in the Pro Edition.  Basing my logic on this premise, I initially began seeking out suggestions for 3rd party programs which was not exactly needed to begin with.  At any rate, I did download, install, and try out TeamViewer.  Like Remote Assistance of Windows 8.1, TeamViewer was easy to understand and use.  In my book, both utilities certainly get a 2 thumbs up : - )  

              In closing, thanks so much once again for the insightful feedback given to my original questions in addition to my followup questions.  I certainly did learn a lot from this experience.

             George
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