SharePoint 2010 Target Audience using AD groups

Posted on 2014-08-27
Last Modified: 2014-08-29
We are using an AD group which is a Universal Security group as a target audience on a Web Part.  Our environment is SharePoint 2010, SP1.  When we add the target audience it only shows 3 of the 5 members.  We do not actually see who the members are just the number of members.  2 of the members cannot see the web part and the other 3 can.  I've checked the individual users and they all have access to the site as the group has full control.
Question by:butte-y
    LVL 9

    Accepted Solution

    As you said you just have 5 members in the group I would like you to create a target audience group in SharePoint and then try it. Which web part are you using now ?
    I hope you are using content query web part as that is the only web part which works on target audience hazzle free.
    LVL 12

    Expert Comment

    by:Ammar Gaffar
    When you add members to active directory group you need to sync user profile again, in most environment sync is scheduled job, so maybe your appeared 3 members added to active directory group before profile sync job and the others after.

    You can run user profile sync manual (incremental) and then check again.

    Good Luck

    Author Comment

    The AD group was already populated.  Our syncs are set to nightly for incremental and weekly for full.  The test groups I setup I waited for the sync before trying.

    Mohit, I will try your suggestion.  We use AD groups for all permissioning and can nest them in a SharePoint group.  Our security policy does not allow for adding a user directly so I'll try adding the AD group to the SharePoint group and let you know.

    Thank you both for the information and suggestions.  I wish my answers were more timely but we host SharePoint so I work at my customers pace.

    Author Closing Comment

    This didn't actually resolve our issue, but it was a very helpful solution and I believe it will work in other instances.

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