SharePoint 2010 Target Audience using AD groups

We are using an AD group which is a Universal Security group as a target audience on a Web Part.  Our environment is SharePoint 2010, SP1.  When we add the target audience it only shows 3 of the 5 members.  We do not actually see who the members are just the number of members.  2 of the members cannot see the web part and the other 3 can.  I've checked the individual users and they all have access to the site as the group has full control.
butte-yAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Mohit NairSenior AssociateCommented:
As you said you just have 5 members in the group I would like you to create a target audience group in SharePoint and then try it. Which web part are you using now ?
I hope you are using content query web part as that is the only web part which works on target audience hazzle free.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Ammar GaffarSoftware EngineerCommented:
When you add members to active directory group you need to sync user profile again, in most environment sync is scheduled job, so maybe your appeared 3 members added to active directory group before profile sync job and the others after.

You can run user profile sync manual (incremental) and then check again.

Good Luck
0
butte-yAuthor Commented:
The AD group was already populated.  Our syncs are set to nightly for incremental and weekly for full.  The test groups I setup I waited for the sync before trying.

Mohit, I will try your suggestion.  We use AD groups for all permissioning and can nest them in a SharePoint group.  Our security policy does not allow for adding a user directly so I'll try adding the AD group to the SharePoint group and let you know.

Thank you both for the information and suggestions.  I wish my answers were more timely but we host SharePoint so I work at my customers pace.
0
butte-yAuthor Commented:
This didn't actually resolve our issue, but it was a very helpful solution and I believe it will work in other instances.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft SharePoint

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.