Link to home
Start Free TrialLog in
Avatar of Castlewood
Castlewood

asked on

Why do some emails get to one user late?

It's quite strange that one of my users sometimes (not all the time) got some (not all) of his emails several hours late, as compared to the very same emails got to other users in the list of "TO:" group. How could that happen? And why?
Could it be because his email box is too big (3 Gig) or what? Please help.
We are on Exchange 2010 and this user on Outlook 2007.
Avatar of dexIT
dexIT
Flag of United States of America image

More details please, what kind of Exchange setup do you have?
Avatar of Castlewood
Castlewood

ASKER

We have a single Exchange server with about 50 mailboxes. All users use Outlook 2007.
could you post the output of a test at:
www.testexchangeconnectivity.com
ASKER CERTIFIED SOLUTION
Avatar of dipersp
dipersp
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
As i mentioned above, use www.testexchangeconnectivity.com, mxtoolbox.com and a telnet test would give you a good idea. I'd also check the queue to see if there are any stuck messages and why.

You could also try re-creating your connector.

References:
http://community.spiceworks.com/topic/313355-email-get-stuck-in-exchange-2010-que
http://sys-pro.blogspot.com/2011/11/disable-starttls-on-ex2010-send.html
dexIT, can you tell me which test you want me to run? Is it "Microsoft Office Outlook Connectivity Tests" ?
Castlewood,

Under Microsoft Office Outlook Connectivity Tests, input your info and post the results.
It would also be worth performing an inbound SMTP email test as well to see if we can replicate the issue, monitor the queue as you're performing this test.